Gerber Collision & Glass - Syracuse/Erie Blvd.
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - Syracuse/Erie offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I appreciated being kept up-to-date on how the repairs were going.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far so good.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Have already done so.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Although you never want to need their services they are an extremely professional organization. They treat their customers so well, their communication is prompt without being overbearing, and their work is timely and perfect. This is my second time using their services and can’t recommend them highly enough.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very helpful and courteous.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well done no complaints
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They went above and beyond they did the work they were supposed to and I even had a scratch on my car aside from work being done and they buffed it out. Im so greatful. Thank you
My Experience - 5.0/5.0 -
The service agent was very professional, knowledgeable, and courteous agent clearly explained all the repairs that were completed and kept us updated throughout the entire repair process while our car was in the garage. We really appreciated the excellent communication and outstanding customer service. Good job 👍.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and professional staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very satisfied with my service. Everyone was very polite and caring about all that I asked them about. Thank you so much for taking care of my car.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
I will be back to finish the rest of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The employees made everything very easy to understand and noticed damage I didn't and got it covered. They also helped me fill out the paperwork from my insurance and returned my rental car for me. Very professional and nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
Never received a call when car was ready, never received update calls. I had to call twice to check and then ask if it would be ready after being told someone would be in contact with me
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an awesome job and did it in a timely manner
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Very satisfied.
Customer Service - 5.0/5.0 -
Great Job! ⭐️⭐️⭐️⭐️⭐️
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on the repairs