Gerber Collision & Glass - Syracuse/Erie Blvd.
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - Syracuse/Erie offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service great people to talk with folks who understand what you want and need how exciting is that
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and friendly employees!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gerber did a good job and even washed my car and fixed the issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
treatment was excellent and quick.
Returned Clean
My Experience - 5.0/5.0 -
Nice job.I never thought that my car will be cleaned..the lady in the front desk very kind.my car looks like new.I'm happy about it.thanks a lot sincerely Raul
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
When I got into my car the signal on the dash came on telling me the trunk was ajar. I thought, “that’s weird I wonder why they had to get into the trunk,” so I went back and opened it, and noticed drips in the clear coat that I’m quite certain weren’t there before. The work that was done was on the passenger side front door, so I’m not sure what happened back there. Other than that I thought the overall experience was good, and they even had the car ready one day early which was nice. And everyone was super friendly and helpful, so I can’t say anything negative about the customer service.
Likely to Recommend - 3.5/5.0 -
It was a lot more expensive than I was expecting. I would definitely recommend gerber for the quality and customer service, but I would also recommend they get another quote elsewhere just to be sure they’re getting the best deal.
Repair Quality - 4.0/5.0 -
I was dissatisfied because there was a leak in the replaced window, but very satisfied with how quickly y’all repaired it, and the customer service was wonderful. Everybody was very friendly and helpful.
Customer Service - 5.0/5.0 -
See last comment
Returned Clean
My Experience - 5.0/5.0 -
Good friendly people very skillful people straight-up honesty
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff who were accommodating, thorough and quick.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Everything was great with the exception of picking the car up. The gentleman told me that the battery was dead and that once I turned off the car it would not crank again until I got a new battery. This all makes sense. The was already being problematic on the morning before my car accident. They attached the car to a charger and got it started for me. Still, everything is fine. However, the gentleman dropping off my vehicle said it was out of gas. My fuel range at time of pickup was zero miles. I did make it to a gas station. I also appreciate they likely let my car idle to charge the battery. My complaint is this: You shouldn't leave your customers with no gas at all when you return a vehicle. I certainly don't expect someone to fill my tank. But the situation made me genuinely worry the car would shut off because it had no gas and I would be stuck more car issues. So all that to just say great job but don't leave your customers on the verge of getting stranded because the vehicle has no fuel.
My Experience - 5.0/5.0 -
Exceptional service. Staff is very friendly and welcoming.