Gerber Collision & Glass - Syracuse/Genesee St.

4.1 (1,343reviews)
84%
638 W Genesee St,  Syracuse,  NY  13204

Gerber Collision & Glass - Syracuse offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,343)

My Experience

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Returned Clean

My Experience

Excellent service

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Repair Quality

Doesn't exactly make sense but before repair my speakers worked fine. But after they have lost all bass. The repair shouldn't have touched the speakers but the problem exists.

Customer Service

My Experience

The whole right side is misaligned and the fender looks bent. It could be a part issue but im definitely bringing it back.

My Experience

They are really nice people and the work is excellent.Thank you so much.A long time ago I had not been attended to satisfactorily thanksso much

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Repair Quality

Customer Service

My Experience

I appreciate the attention to detail as well as the staff. Thank you to James Brown and Alyshia.

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My Experience

I loved working with this team. Everything was done seamlessly and professionally. Thank you

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I've already been sounding their praises

Repair Quality

They were superb. All of the other collision places had a month wait, but Gerber took my car right away. The process was seamless, from being close to Enterprise, the place where I needed an inspection, to near my home. I received updates and they were incredible

Customer Service

They were pretty awesome!

My Experience

Likely to Recommend

Repair Quality

Great service. Great customer service. Vehicle looks great.

Customer Service

Great customer service

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Shop exceeded expectations

Repair Quality

From initial contact to completion of body work, everyone was friendly and professional

Customer Service

James, Andy and Sara were a great team

My Experience

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Returned Clean

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My Experience

I don't like they service I will never take my car there no more because some broke in my car at this

My Experience

Got the job done less time, less money than I thought it would be. Cleaned my car also inside and out. Guy helped me put stuff in my car after. Overall great service.

Likely to Recommend

Im recommending all my friends and family to Allison

Repair Quality

Allison at East Gennesee Street in Syracuse, NY took great care of me fixing a bad experience i had at another store going above and beyond to assure my experience with them was stellar. And it was i don’t have enough words to thank her for what she did for me. Im a customer for life where ever she is.

Customer Service

Thank you again Allison

Returned Clean

My Experience

Great service and communication!

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Repair Quality

Customer Service

Andy was amazing to work with, communicated really well and kept me updated about my car.

Returned Clean