Gerber Collision & Glass - Syracuse/Genesee St.
Gerber Collision & Glass - Syracuse offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
I would not put a friend through what I went through with this
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0 -
The customer service was very good they listened to my concerns and tried to resolve them
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
Did a great job but took forever and communication was very lacking and it was very difficult to get a hold of someone to check on the progress.
Customer Service - 2.0/5.0 -
When I was able to get someone on the phone, they were wonderful, but it was extremely difficult to get someone to answer the phone.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The employees were very nice and accommodating.
Customer Service - 5.0/5.0 -
They were so polite and helpful.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The repair was fine but the amount of time they had my car was unnecessary. Had my car for 2 whole months didn’t call me for no update and every time I called it was a different excuse on why the car wasn’t ready
Customer Service - 0.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and timely updates
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Work was good but communication was so so and car was returned dirty
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All I had to do was drop the car off and pick it up when completed. They did everything for me. Worked with the insurance company so I had nothing to do. It was great
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
The car looks great, except there was pink paint marker left on the front. Also, my glove box, middle console and other compartments were rifled through and thrown all over, and cleaner and rags were left in the car.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 1.5/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Poor communication and giving vehicle back not right
Repair Quality - 2.5/5.0 -
Issue with paint not matching. Also tail gate needs adjustment.
Customer Service - 2.0/5.0 -
We had to call or stop in to get updates
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Asen buen trabajo
Repair Quality - 5.0/5.0 -
Muy buen trabajo
Customer Service - 5.0/5.0 -
Muy buen trabajo