Gerber Collision & Glass - Syracuse/Genesee St.
Gerber Collision & Glass - Syracuse offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everything good
Likely to Recommend - 5.0/5.0 -
Good
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0 -
Very good job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great!
Customer Service - 3.5/5.0 -
In. the month that my car was there, I received only 1 or 2 updates. I had to call to get progress information.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Picked up truck Friday. When I started the truck, indicator light was on for flat tire. Went back in. Pulled truck in and they found a nail in my tire. Told me to get it fixed and they would pay for it. 15 minutes into my drive home the check engine light came on. Got home and found out the truck had been ransacked and someone had stolen a spotting scope, binoculars, a knife and a window mount for the scope. No broken windows so either they left it unlocked or an employee stole them. I’m not very happy.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
One recommendation...the interior of my vehicle was very dusty when I picked it up. Would be a good practice to clean after the repairs are made.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very turned off when I dropped my car off. They advertise that they are open at 8am but I was standing in the freezing cold for 20 minutes. Not a great first impression.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job bringing my car back to life
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good work
Likely to Recommend - 5.0/5.0 -
Very nice and professional
Repair Quality - 5.0/5.0 -
Car looks like it was never in a accident
Customer Service - 5.0/5.0 -
Car looks great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gerber collision did a great job on my Dodge Charger and I was very satisfied with the work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Felt hurried out the door to be brought to car rental place.
Returned Clean
My Experience - 0.0/5.0 -
It took to long to get my vehicle back and the back door still needs a rubber bumper on the inside of it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m satisfied nice job
Customer Service - 5.0/5.0 -
Good job
My Experience - 5.0/5.0 -
Verry satisfied with the service and time frame the staff was very friendly and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
didn’t get updates on timeline for the repairs until I called and asked, would’ve been good to have been given updates without having to call and ask for them.
Customer Service - 4.5/5.0 -
Same comment
Likely to Recommend - 5.0/5.0 -
No comment
Repair Quality - 5.0/5.0 -
Very good work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciated the responsiveness and the transparency.