Gerber Collision & Glass - Syracuse/Genesee St.

My Experience - 0.0/5.0 -

My car has not been repaired properly. There are some mistakes and I ask to repair them.

Likely to Recommend - 5.0/5.0

Repair Quality - 2.5/5.0 -

Estamos satisfecho en parte porque tengo q pasar para algo q está suelto creo no sea tan grande el problema pero necesito me lo resuelvan

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

You guys went to bat for me. I will never forget that I will send everyone about you!!!

Likely to Recommend - 1.0/5.0

Repair Quality - 1.5/5.0 -

Seemed very concerned with the way my insurance was interacting with them I al.ost lost cat because I wasnt going to give th thousands of dollars to reclaim my vehicle Very happy with service@

Customer Service - 1.0/5.0

My Experience - 5.0/5.0 -

James and Allison were great and very professional!! My vehicle was done sooner than expected which was also great. And the work that was done was perfect! Thank you!!

Likely to Recommend - 5.0/5.0 -

Staff was very courteous and professional!

Repair Quality - 5.0/5.0 -

This shop is awesome!! The repairs were excellent!!

Customer Service - 5.0/5.0 -

My vehicle was finished sooner than expected

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My car looks as good as new! They also cleaned it up nice for me too! I was rear-ended and it was my first accident I’ve been in, and they really helped alleviate the stress. I do have to reach out to them today though as my backup sensors aren’t detecting things behind me and my blind spot sensors are stuck on! They told me to call if I noticed anything, so I’ll reach out. The staff is all so friendly and helpful and they kept me updated along the way. I would recommend them to anyone else in my situation! Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

I am very happy with the repairs to my vehicle. I just wish that the local (Auburn) branch of Gerber collision could have been my drop off and pickup location.

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I had a great experience with this collision shop! They were super helpful, quick, and efficient with my repairs. Communication was easy and smooth the entire time. I’d definitely recommend them to anyone!

Customer Service - 5.0/5.0 -

I had a great experience with this collision shop! They were super helpful, quick, and efficient with my repairs. Communication was easy and smooth the entire time. I’d definitely recommend them to anyone!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Did a great job

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The back bumper looks great, but I'm still waiting on approval for the tailgate.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

You guys did a really good job. Thank you!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a good job. They’re very friendly and it did not take a lot of time. I will definitely recommend this to anyone looking to get to work done right for the right price. And with a little lesstime on the clock.

Customer Service - 5.0/5.0 -

Very happy!

My Experience - 5.0/5.0 -

Quick, friendly service, looks good!