Gerber Collision & Glass - Tempe/Priest Dr.
Gerber Collision & Glass - Tempe/Priest Dr offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
There's a leak in the a/c unit, I let the estimator know and he stated it was not a leak that it was residue from the freon being recharged. I have had pay out of pocket to refill the freon twice already since getting the truck back 6/30/14. When I picked up the truck 6/30/14 the bug shield was not replaced and the steering wheel was crooked therefore I had to go out of my way and take the truck back 7/2/14 and it was taken care of. I had the service stability track and service traction control light on the same day I picked up my vehicle when I took it back it was taken care of as well. My gas gauge is not reading correctly and I was told to buy a cleaner for it which I did and of course that did not fix the problem, the lights on the gauge cluster where the shift gears are located does not light up so I cannot see what gear I'm in. I advised the person working with me about the problems and he referred me to the dealership. Because of the holiday weekend I've had to drive my vehicle this way and I have an appt with the dealer on 7/7/14. Now that I'm having to find out what the problems are on my own, my insurance advised me to get an estimate from the dealer so they can repair what should have been repaired in the first place. I have no complaints with the body repairs but as far as the mechanical and electrical work, I am completely unsatifed. The reason I chose this shop was because it was recommended by my insurance so I figured I would get quality work, but I now believe the reason my insurance recommends this shop is because they get a discount not because of the quality of work. Nonetheless, I would not recommend this shop to anyone, they had my vehicle from 6/5/14- 6/30/14 and didn't even repair it to my satisfaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
Low due to the damage noticed after the car was in the shop
Repair Quality - 2.5/5.0 -
When I got my car back my husband didn't realize that on the passenger side back door, it looks like someone dented the car put some bondo or something, didn't sand it down, but painted over it and tried to make it seem like nothing ever happened
Customer Service - 5.0/5.0 -
Everyone in the front was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a fantastic job, my door looked good as new
Customer Service - 5.0/5.0 -
Brian Kelly was the representative who assisted me. While my vehicle was in service I needed to get a rental car but was paying for it out of my own pocket. When I dropped my vehicle off on Tuesday afternoon I informed them of my situation and Brian was very helpful. He said they could have it done by Friday so I wouldn't have to pay for my rental car longer. I appreciated how understanding he was with the situation and the timely manner in which my repairs were done.
My Experience - 5.0/5.0 -
Every one was very knowledgeable and helpful. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very pleased with my experience. Every thing was smooth as glass.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Front and rear of car damaged in multi-car accident. Car looked better than new after repair. Repair was quicker than I expected (only 4 days)even after they found additional damage after tear-down. Joe Wilkes, General Manager, kept me updated daily by phone/email. I highly recommend Gerber Collision for any auto body repair.
My Experience - 5.0/5.0 -
Every member of the team did a great job on keeping me updated as to the status of the car and making sure the repairs were completed when scheduled. So far I am very happy with the work completed the car looks great.