Gerber Collision & Glass - Thompson's Station
In operation 81 years, 4 years at this location.
Gerber Collision & Glass - Thompson's Station offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Timely service. Great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Competent staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fixed in 1 min
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
10/10...great follow up and continuous updates were awesome! Friendly staff...just awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Great work !! The repair and paint look like original work. Really well done ! Emmet & Melissa Webb
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Unknown expenses a surprise.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
So far so good….looks factory new and I literally work at the factory 😎
Likely to Recommend - 4.5/5.0 -
overall good expereince
Repair Quality - 4.5/5.0 -
Repair looks really good. Staff could have been a bit more friendly
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
when I do a survey I never give a 10 score I always leave room for improvement. But I am very happy with the work performed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repairs were done with superb quality and workmanship. You couldn’t tell the car had been damaged. The staff kept us informed on a regular basis as to the progress they were making which was much appreciated. We would definitely recommend them to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communication from the start. Date of repair got pushed up which was nice as well and job was well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Went out of their way to make sure my vehicle was done with care
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a fantastic experience. The communication was excellent and I have no complaints.
Likely to Recommend - 5.0/5.0 -
I’ve already recommended this location to some friends of mine.
Repair Quality - 5.0/5.0 -
I have no complaints. My experience was excellent.
Customer Service - 5.0/5.0 -
Everyone I worked with at Gerber in Thompson’s Station was awesome.
Returned Clean
My Experience - 5.0/5.0 -
Great Experience. Accurate updates throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! The repair was done on time.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Gerber to anyone on the planet solely for their customer service alone. I was waiting outside and asked numerous times if I needed anything by a young man (I didn’t catch his name), Heather offered me a ride to my rental car location when I wasn’t sure if I could find one, the man at the front desk (also didn’t catch his name) was so friendly and made the entire environment very nice and just a great place to be. They ALL helped me so much and did it very genuinely like they weren’t just doing it because they had to. I would recommend them to do anything just because they made me feel so accommodated and very welcomed. Thank you all for your incredible service.
Repair Quality - 5.0/5.0 -
Heather did an amazing job on my car and she was one of the kindest people I have ever met.
Customer Service - 5.0/5.0 -
Every single person at Gerber Collision & Glass were so friendly and so incredibly kind. The man at the front desk is a pleasure to interact with and was so nice. Heather was an absolute gem of a human and I would recommend her to anyone. I’m not sure what they get paid, but they deserve triple.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing staff they have at this center. So helpful and courteous not to mention the work they did on my car was great!
Customer Service - 5.0/5.0 -
Jake and Heather are great!