Gerber Collision & Glass - Troy (MI)

4.8 (847reviews)

96%

(248) 583-7755

33801 Dequindre Rd, Troy, MI 48083

96%

See Photos

33801 Dequindre Rd
Troy, MI 48083

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Troy (MI)

See Photos

33801 Dequindre Rd
Troy, MI 48083

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 11 years.

Gerber Collision & Glass - Troy offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (847)

Sort By:
Newest
Rating

776 Customers Rated

5 Stars

79.8% Complete

(676)
4 Stars

7% Complete

(59)
3 Stars

1.5% Complete

(13)
2 Stars

1.5% Complete

(13)
1 Star

0.4% Complete

(3)
< 1 Star

1.4% Complete

(12)

Customers say

Overall Customer Satisfaction

Customers consistently praised the repair shop for its outstanding service quality, professional and friendly staff, and excellent communication throughout the repair process. Many highlighted the high standard of repairs, with vehicles returned looking brand new and paint matching described as flawless. Timeliness was a strong point, with numerous customers noting their vehicles were completed ahead of schedule. Regular status updates - often twice weekly - were frequently commended, with customers appreciating being kept informed at every stage. A few customers noted isolated concerns such as minor paint inconsistencies, interior cleanliness upon return, and occasional repair quality issues requiring follow-up visits, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and indicated they would strongly recommend the shop to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"... had to wonder what was happening with my vehicle. The repair was phenomenal." Read more

"Quality of repair is excellent. Paint match is 100%."

"My door looks perfect! You cannot tell there was any damage. Would highly recommend everyone on their staff was ..." Read more

"It looks perfect—I honestly cant tell the difference, and neither could any of my friends. I think the ..." Read more

"Impecable quality. Team went above and beyond what was required for the job."

"It was done in way less time than expected."

"... to be done in a very short time frame, and Gerber completed the work even quicker than that!" Read more

"My vehicle was repaired earlier than the estimated time frame."

"The initial return was on the day promised but the repairs were incomplete and required a return trip"

"... team working there is absolutely amazing as well, communication with vehicles ETA is always established. Love this location." Read more

"2x a week! Stellar communication"

"... each step, provided all necessary information, and kept me consistently informed on the progress of the repairs. I greatly appreciated their communication and professionalism." Read more

"... experience was great! Every transition was seamless and everyone was very communicative. I knew what was happening with my car every step of the way!" Read more

"Car was moved to another location without notice"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... had to wonder what was happening with my vehicle. The repair was phenomenal." Read more

"Quality of repair is excellent. Paint match is 100%."

"My door looks perfect! You cannot tell there was any damage. Would highly recommend everyone on their staff was ..." Read more

"It looks perfect—I honestly cant tell the difference, and neither could any of my friends. I think the ..." Read more

"Impecable quality. Team went above and beyond what was required for the job."

"It was done in way less time than expected."

"... to be done in a very short time frame, and Gerber completed the work even quicker than that!" Read more

"My vehicle was repaired earlier than the estimated time frame."

"The initial return was on the day promised but the repairs were incomplete and required a return trip"

"... team working there is absolutely amazing as well, communication with vehicles ETA is always established. Love this location." Read more

"2x a week! Stellar communication"

"... each step, provided all necessary information, and kept me consistently informed on the progress of the repairs. I greatly appreciated their communication and professionalism." Read more

"... experience was great! Every transition was seamless and everyone was very communicative. I knew what was happening with my car every step of the way!" Read more

"Car was moved to another location without notice"

Shirley (Ford owner) reviewed 8/7/26

Mdmid (Nissan owner) reviewed 8/6/26

Oshana (Honda owner) reviewed 8/5/26

Very pleased with the service I received .Pam kept me updated throughout the entire repair. She was a pleasure to work with and always answered questions I had promptly

100% I would recommend Gerber collision to all of my friends and family. They went above and beyond to meet our needs.

Gerber collision met every expectation that we had. workmanship was exceptional. We worked with a woman by the name of Pam at Gerber collision. She walked us through every step of the way and continued to keep us updated.

Exceptional customer service

Kathy (Honda owner) reviewed 8/5/26

Thanks for the great service

Mdmid (Buick owner) reviewed 8/3/26

Kim (Jeep owner) reviewed 8/3/26

Pam and Jessie are great! Both are friendly, thoroughly professional, and have excellent customer service skills. Thank you!

A touch up was needed before leaving.

Pam did an outstanding job explaining the entire process and keeping me updated on the progress, all while being really kind!

Michael B (Chevrolet owner) reviewed 8/3/26

Everyone I encountered was very friendly.

Mdmid (Nissan owner) reviewed 8/3/26

Srinivas (Buick owner) reviewed 8/3/26

Fully satisfied with the service

Mdmid (Kia owner) reviewed 8/3/26

Absolutely wonderful experience. I will never go anywhere else for car repairs, Jessie and Pam were amazing people to work with!!

Brad (Mazda owner) reviewed 8/3/26

Damage area came out really good, paint on the opposite side bumper came out a little rough.

Katherine (Ford owner) reviewed 8/3/26

Pam and Jessie were always kind and very detailed with expectations and timeline. My repair came out great and I was able to get my car back quickly! Would highly recommend!

I would recommend gerber as everyone was great and the service was quick and done well.

My door looks perfect! You cannot tell there was any damage. Would highly recommend everyone on their staff was great!

Everyone was thorough and explained the entire process in detail. Pam and Jessie especially as they always made me feel welcome!

Mdmid (Chevrolet owner) reviewed 8/2/26

Always updated on my vehicle and very polite staff

Fantastic people

Nadine (Toyota owner) reviewed 7/31/26

Very thorough and helpful with my insurance claim.

Kathi (Chevrolet owner) reviewed 7/30/26

Nice work

Kathleen (Buick owner) reviewed 7/30/26

Everyone was very kind, helpful and informative. They were prompt and kept me informed.

They did an amazing job!

Everyone was very kind, helpful, and informative! I was kept up to date with time frame of repairs which were completed in a timely manner.

Mdmid (Jeep owner) reviewed 7/30/26

Joseph (Chevrolet owner) reviewed 7/29/26

Job completed before original estimate. Quality work too!

Job done ahead of schedule and looks great!

Frequent and friendly informative communication from estimate to completion.

Mdmid (Volvo owner) reviewed 7/27/26

Michele (Kia owner) reviewed 7/27/26

I would absolutely recommend to the shop to my family members , friends, & Co workers.

the repair work met my expectations. The staff was professional, kept me informed throughout the process, and completed the repairs as promised. While there may have been a few minor things that could have been better, nothing significantly affected my overall experience. I was satisfied with the quality of the work and the service I received

I was satisfied with the customer service I received from the repair shop's personnel. They were courteous, professional, and kept me informed throughout the repair process

Top of reviews

Gerber Collision & Glass - Cla...

4.9 4,057 reviews
165 W 14 Mile Rd
Clawson, MI 48017
Gerber Collision & Glass - War...

4.9 2,341 reviews
13741 9 Mile Rd
Warren, MI 48089
Gerber Collision & Glass - Uti...

4.8 1,079 reviews
44053 Van Dyke Ave
Utica, MI 48317

CARSTAR of Sterling Heights

5.0 533 reviews
6309 15 Mile Rd
Sterling Heights, MI 48312
Pennington Collision

5.0 341 reviews
1770 Rochester Rd
Troy, MI 48083
Stonewall Collision Centers - ...

5.0 128 reviews
550 W Maple Rd.
Troy, MI 48084

view more shops in: Troy | 48083

I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Gerber Collision & Glass - Troy (MI)

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Troy (MI)

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (847)

776 Customers Rated

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?