Gerber Collision & Glass - Troy (MI)
In operation 11 years.
Gerber Collision & Glass - Troy offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The repairs were completed ahead of time. The staff was very friendly, helpful and kept us informed with status updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Transition to new ownership was experienced, less than a smooth experience.
Repair Quality - 4.0/5.0 -
Took longer than reported with no explanation for delays.
Customer Service - 4.0/5.0 -
Front end staff excellent.
Returned Clean
My Experience - 5.0/5.0 -
I love them they was quick fast and on point ..they was on my car like back pockets and they were not funny acting due to my race .they treated me like family . Us they gave me hot chocolate it was delish ..ill go there anytime. With my mustang ..they remembered my mother passed and showed they cared ...God bless them ..
Likely to Recommend - 5.0/5.0 -
Nice job
Repair Quality - 5.0/5.0 -
So far very satisfied and Dan the adjuster was very perfesonal and keep me informed on my car progress
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You have a gentleman by the name of Jaymin Byers on the front line, and he went way above and beyond the scope of his job, and I can’t thank him enough for his attention to detail.
My Experience - 5.0/5.0 -
The gerber personnel I met were all professional in their manner and helpful in assisting me. Brandon, was especially helpful in providing me with the status updates I requested. Much appreciated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber personnel were very professional and friendly . The finished vehicle looks very good.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Seamless… from estimate to pick up!
Likely to Recommend - 5.0/5.0 -
3rd (separate) time here and altho I hope to not need their services again, I would most certainly use them again
Repair Quality - 5.0/5.0 -
Looks great! Seamless transaction from beginning to end
Customer Service - 5.0/5.0 -
Great communication from everyone
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff, good communication great results!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was very happy with my car. It was beautifully done, and the car was very clean.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jimmy is a great guy. He took care of me very well. I would always come back to Gerber.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Christine and Dan made a bad situation so much better. Christine’s happy voice and Dan’s calming voice were so appreciated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Personable Great about keeping you posted on status vechicle A1 All around for quality..service Professional Caring…..
Customer Service - 5.0/5.0 -
Personable Great about keeping you posted on status vechicle A1 All around for quality..service Professional Caring…..
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional staff and all questions and concerns answered prior to work being done!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks great! It’s nice to have it back and looking like new!
Likely to Recommend - 5.0/5.0 -
I can’t imagine another shop doing any better. I’d absolutely recommend this Gerber location to anyone.
Repair Quality - 5.0/5.0 -
The car hasn’t looked this good in quite a while.
Customer Service - 5.0/5.0 -
Overall, it was a great experience. The communication of status and time frames was awesome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great after all the work that was put in.
Customer Service - 5.0/5.0 -
Dan was fantastic to deal with and very patient with us as I had to have him switch to talking with my wife due to work. I can’t recall the last at the front desks name at the moment but she was always great to talk with as well. Great communication every step of the way.