Gerber Collision & Glass - Utica
In operation 81 years, 7 years at this location.
Gerber Collision & Glass - Utica offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good with keeping us updated. Very nice anytime we called or had questions. Went the extra step to help us get everything we needed. Very clean. The only complaint we had was the top of our tinted window has a few bumps in and dosen't look 100% but that wasn't Gerbers fault. Other then that we were very happy with our service and with the employees that worked on our car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job, customer service was excellent Updates were very helpful.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work! I appreciated the cleaning of the car more then you know I was meaning to getting to that but couldn’t find the time so thanks again. Also bumper looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
excellent communication
Returned Clean
My Experience - 5.0/5.0 -
They did an amazing job! Jon was so nice and helpful. Took the time to answer any and all of my questions. He went above and beyond making sure my jeep was in good working order and was super thorough. The lady that sits at the front desk was super nice and helpful. Everyone there is so nice and help I will definitely be recommending it to anyone and everyone I can. By far best experience with a car place in a long time! Also they cleaned the inside of my car so amazingly well and I apologize to them it was such a mess from me and my kids I didn't know they were going to do that! But my car looks amazing and runs amazing thank you so much :) 10/10 :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jon was so nice and so was the lady at the front desk. Jon did a very good job of calling me and keeping me informed and letting me know what was going on step by step. Amazing place great workers I will definitely be recommending this place to everyone.
Customer Service - 5.0/5.0 -
Amazing customer service and super nice
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0
My Experience - 5.0/5.0 -
The initial phone contact to the actual repairs and delivery (before promised) of my vehicle went extremely well!! Every step in the process (inspection-estimate-repair-warranty-delivery, AND rental car return) was communicated timely & consistently. Absolutely no suprises to my car and no disappointments for me. Thank you GC&G Team - Job WELL DONE!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality looked good!
Customer Service - 5.0/5.0 -
Yes great customer service and great updates and follow up after repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely “10” very professional fast and friendly service.Jon stayed in constant contact with me throughout my repairs.i woul without a doubt refer their services whenever possible
Customer Service - 5.0/5.0 -
I received fast , friendly and professional service. Jon kept in constant contact with me throughout my repairs and will highly recommend Gerber collision to friends and family
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great team and workmanship.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Receptionist Kerri was very friendly, professional and thorough. Rest of team did a great job of keeping me informed at all times and I am very satisfied with the work.
My Experience - 5.0/5.0 -
Very nice job, very helpful and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks great after they fixed it! We appreciate the attention to detail in fixing the body.
My Experience - 5.0/5.0 -
John was great. Did great communication , vehicle repair.