Gerber Collision & Glass - Utica
In operation 81 years, 7 years at this location.
Gerber Collision & Glass - Utica offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had an excellent experience with this collision shop. From start to finish, they were fast, efficient, and incredibly easy to work with. The team communicated clearly throughout the entire process, keeping me updated on every step so there were no surprises. The repair work was done quickly without sacrificing quality, and my car looks better than ever. I highly recommend them to anyone needing reliable, professional service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Alan Herbert Sr. And Alan Herbert Jr. are the best! They explained everything that was done to the vehicle. Chad was very helpful in getting my truck done in a timely manner. Great work and team. Christine in the office is a sweetheart!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Work was very well done and it was a quick turnaround time. All staff was very friendly at all times
Likely to Recommend - 5.0/5.0 -
I chose this shop because it’s six minutes from my house, but I’m glad that I did. I would recommend it to anyone. I know looking for repair shop that treats you like a good customer should be treated.
Repair Quality - 5.0/5.0 -
They did an awesome job. I’m very pleased. They did a wonderful job match matching the paint. Also, they detailed the inside of my car, which I was not expecting. It was a nice surprise.
Customer Service - 5.0/5.0 -
They were very polite and courteous, and kept me updated on the progress of my car, which I really appreciate it
Returned Clean
Likely to Recommend - 0.5/5.0 -
The number will change to better if the repairs are professionally completed in a timely manner when I take it in to be finished correctly.
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
I would give Harmony a 1 (one).
My Experience - 5.0/5.0 -
Great repair. Quality parts and superb paint.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing job at the store and location, communication was amazing and they were so helpful and responsive to any questions I had!
Likely to Recommend - 5.0/5.0 -
10/10! Place is amazing and helpful and wonderful to work with
Repair Quality - 5.0/5.0 -
Everyone at the shop was absolutely amazing. I couldn’t have asked for a better experience, speedy fix, amazing staff and amazing communication. 10/10 would recommend!
Customer Service - 5.0/5.0 -
Amazing help from start to finish.
Returned Clean
Likely to Recommend - 1.5/5.0 -
I likely would not recommend your group. I was told there are only 2 older men in the back doing all the work. You should not have taken on so many vehicles if you didn't have the man power to service them in a timely manner.
Repair Quality - 2.5/5.0 -
The work looks good, and the vehicle functions. However, the communication was poor and proper expectations re: timing were not set.
Customer Service - 3.5/5.0 -
Christine is lovely, Harmony was kind, and Chad seemed like a nice guy.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The speaker in the new door is not working. We will need to bring it back in to get that addresses
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very helpful and courteous
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The people I work with were very friendly and answered all my questions I had about the work I had done. They did a great job. And I got my truck back sooner than I was told I would get back. Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was great. Communication was excellent. Everyone that I talked to was fantastic to talk with. I’m glad that I chose Gerber to fix my vehicle.
My Experience - 5.0/5.0 -
Gerber was extremely helpful, they handled the entire process with extraordinary professionalism and courtesy. I would most definitely go back for any vehicle repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing staff. Great experience!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly and professional staff. Excellent communication. Timely repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication, timely repair, friendly staff
Customer Service - 5.0/5.0 -
very friendly, great communication/follow up