Gerber Collision & Glass - Utica
In operation 81 years, 7 years at this location.
Gerber Collision & Glass - Utica offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am completely satisfied with my repairs. All the staff that I interacted with were very friendly and acknowledged with me all the repairs that needed to be done. I will recommend this Gerber Collision shop to all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Paint match and paint finish are great .tail light could fit better.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Eric and his staff did a great job on my 2015 Focus. You guys went above and beyond, thank you for replacing my headlight that was burned out. I will recommend you to anyone that needs a collision shop
Likely to Recommend - 5.0/5.0 -
Eric and his staff went above and beyond my expectations. Gerber also replaced a burned out headlight for me. Thank you so much, I will recommend them to everyone.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Had to redo quarter panel but otherwise excellent
Customer Service - 5.0/5.0 -
Excellent communications and support
My Experience - 5.0/5.0 -
Honestly I could not have had a better experience . From the day I called to the day I picked up my car, everyone at Gerber was extremely kind, courteous and helpful. Christine is so pleasant to talk to she made the whole process easy. Eric went out of his way to help me and make sure I had a way to get home and get to the shop to get my car. He kept me updated every step of the way. The car came out great, they did a wonderful job on it !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
God forbid I should ever need a collision shop again but if I do gerber will be the only one I will go to!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber is the only collision shop I would deal with if I should need to
Customer Service - 5.0/5.0 -
Gerber is the only collision shop I would deal with if I should need to
My Experience - 5.0/5.0 -
Great job on the repairs, but what I appreciated the most was the communication throughout the process. And the friendly environment of the facility and staff. Thank you again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Based on my recent visit and only visit I would not recommend compared to other shops that have done body work for me in the past
Repair Quality - 2.5/5.0 -
I repair work does not look efficient, I have another 2017 Jeep at home as well and all the lines are not the same as my other, also I still feel my hood was damaged and nothing was done with the hood
Customer Service - 5.0/5.0 -
Friendly
My Experience - 5.0/5.0 -
Excellent service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent, friendly, knowledgeable staff! I highly recommend them.