Gerber Collision & Glass - Utica
In operation 81 years, 7 years at this location.
Gerber Collision & Glass - Utica offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My repairs went so smooth, and i’m 100% satisfied with my repairs. The staff was extremely friendly, and communication was spot on. Thank you so much again!
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Very courteous and professional. Very pleased how easy everything was handled. No brainer if who to come to if another issue arises.
My Experience - 5.0/5.0 -
Appreciated the diligence in turning down sub standard lamps until an appropriate one was available.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone there is so nice . This is my second time using them and would use in future and highly recommend to all I know
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My truck looks amazing and it got done very quickly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very very happy with the repairs. Truck looks amazing and it got done so fast!
Customer Service - 5.0/5.0 -
Very very happy with the repairs. Truck looks amazing and it got done so fast!
Returned Clean
My Experience - 5.0/5.0 -
The car looks beautiful! Thank you. Customer Service was great and the car was done earlier than anticipated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Took too long.
Customer Service - 4.0/5.0 -
Took too long.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone I dealt with was very nice, professional and prompt. Special thanks to Eric who went over and above by meeting me to get my car so I could drive to work on Monday. You don't find people like that often that are willing to take time out of their person schedule to help a customer. Customer for life, Lisa
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Perfect service from start to finish. Excellent staff and very professional. I wish all businesses were as customer friendly as Gerber Collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
fantastic job alround
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 0.5/5.0 -
View my previous comments to see why I would choose a one.
Repair Quality - 0.5/5.0 -
Fitment on the new replacement part wasn’t checked and it further damaged my vehicle.
Customer Service - 0.5/5.0 -
It took over a week for them to work with Insurance so that I could get on their schedule. When I finally did get on their schedule, my truck sat in their lot for 5+ days before it was taken in to actually get repaired. During those five days that my truck sat there not being worked on I was paying for a rental vehicle.Then the vehicle was finished a day later than originally promised with fitment issues that damaged my tailgate. I’ve yet to get a response regarding fixing the damage. Granted it’s only been a little more than 24 hours since I reached back out after returning from vacation.