Gerber Collision & Glass - Valencia

My Experience - 5.0/5.0 -

Ana was extremely helpful as was the girl at the front desk. The auto text system worked well and the work was done extremely well

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I had such an amazing experience. My car looks incredible and the process was smooth and stress free. I appreciate you guys so much! Thank you guys for all your hard work!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great customer service. Ana and the other team members provided me fast and information updates on my repairs

My Experience - 5.0/5.0 -

Gerber did an amazing job with the repairs and painting. The car looks factory-new. The repaired panels feel very smooth and no trace of past damage. The paint job matches the original paint completely. Gerber even cleaned and polished the interior and exterior of the car. I am very impressed with the attention to detail and quality of the work. Moreover, the car was completed in record time. I am very grateful to Gerber for a job well done.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I would like to thank Anna and Tina for making the entire repair process smooth and stress-free. They were incredibly helpful in coordinating my estimate, drop-off, and pick-up, and kept me informed every step of the way. I also appreciated that Gerber provided photos documenting the collision repairs as they were being completed, which gave me confidence in the quality of the work. Best of all, my car was returned looking spotless! Thank you to the entire Gerber team for your professionalism, excellent communication, and exemplary customer service. I truly appreciate the outstanding experience!

Customer Service - 5.0/5.0 -

I would like to thank Anna and Tina for making the entire repair process smooth and stress-free. They were incredibly helpful in coordinating my estimate, drop-off, and pick-up, and kept me informed every step of the way.

Returned Clean

My Experience - 5.0/5.0 -

Professional Personable Work done quickly Kept well informed throughout process

Likely to Recommend - 5.0/5.0 -

No reservations

Repair Quality - 5.0/5.0 -

Estimate close Kept very well informed Finished product looks. Good

Customer Service - 5.0/5.0 -

Same. As previously noted on previous question

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

I’ve chosen this Gerber Collision and Glass because it’s the closest to me. Hanna, Anna, Kyle are very kind and professional. Kyle kept me informed during this whole process. I’m very grateful of the wonderful work they did on my car. I told Kyle when I picked up my car that it looks new. Thank you Gerber on Auto Center for the work well done

Likely to Recommend - 5.0/5.0 -

I’m informed of any problem encountered and progress of the entire process

Repair Quality - 5.0/5.0 -

I’m grateful and very satisfied of the service. Staffs are very professional. You’re highly recommended. Thank you

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Gerber was very efficient. Allstate, not so much.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber handled my repair in a professional manner and repaired my vehicle above and beyond, and special thanks to Anna for her help with my vehicle. If I ever need my autos(3) repaired, Gerber will get my business

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Wonderful service!!!! They arranged the car rental to pick me up and did a GREAT and speedy job!!!! Ana and Hannah were awesome!

Customer Service - 5.0/5.0 -

Wonderful service!!!! They arranged the car rental to pick me up and did a GREAT and speedy job!!!! Ana and Hannah were awesome!

Returned Clean

My Experience - 5.0/5.0 -

Everyone is friendly and knowledgeable about every part and procedures.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you to Ana and Hanna for handle everything in a promptly matter. Excellent customer service!

Customer Service - 5.0/5.0 -

Girls were friendly, knowledgeable about everything. Excellent customer service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

10 very good experience

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Tina and the crew did a fantastic job! Couldn’t be happier. Thank you!!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Such a great experience! Great communication on when the car would be repaired. And great repair and turn around with the car

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

⭐⭐⭐⭐⭐ I was extremely impressed with the quality of work Gerber Collision & Glass did on my Mercedes. The repairs were flawless, and my car looks absolutely amazing. Everyone on the team was friendly, professional, and incredibly helpful throughout the entire process. They kept me informed every step of the way, and the customer service was excellent from start to finish. I truly appreciate their attention to detail and would highly recommend Gerber Collision & Glass to anyone in need of quality repairs!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Mike did an excellent job explaining every detail to me

Customer Service - 5.0/5.0 -

The best overall communication I’ve ever received