Gerber Collision & Glass - Valencia
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - Valencia offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Ana and the rest of the employees were so informative. And polite!!! Thank you
My Experience - 5.0/5.0 -
Updates were frequent and accurate. Process was simple and carefree. Repairs were thorough and complete.
Likely to Recommend - 5.0/5.0 -
We have only used Gerber for all our repairs.
Repair Quality - 5.0/5.0 -
The repair looks great. The attention to detail is appreciated.
Customer Service - 5.0/5.0 -
The drop off was easy. The paperwork was minimal. The updates were frequent. The pick up was just as easy.
My Experience - 5.0/5.0 -
Works well with AAA insurance. Seamless drop off and pick up of vehicle. Communication was outstanding!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication throughout. Quick repair. Worked well with insurance company.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks wonderful. I was very happy with the employees. All my questions were answered.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ana did a great job communicating with us. The team did a great job repairing my car. I'm completely satisfied and would recommend Gerber to friends.
Likely to Recommend - 5.0/5.0 -
I absolutely would recommend Gerber to my friends and family.
Repair Quality - 5.0/5.0 -
Ana did a great job keeping me informed. She was accommodating and helpful with any question I had. The team did a great job repairing my car.
Customer Service - 5.0/5.0 -
The customer service was great. Hannah at the front was always friendly and helpful. Ana did a great job coordinating my car's repairs. I'm very satisfied with the service.
My Experience - 5.0/5.0 -
This gerber location has my loyalty! Everyone is polite professional and kind. Mike was very helpful and was a pleasure to work with!
My Experience - 5.0/5.0 -
Besides a great repair, I appreciate the car wash!
Likely to Recommend - 5.0/5.0 -
Good experience
Repair Quality - 5.0/5.0 -
Staff professional, very helpful. Kept us informed as car repaired. Repairs were beautifully done, returned on time as estimated.
Customer Service - 5.0/5.0 -
Staff friendly and professional, kept us in the loop through the whole process.
My Experience - 5.0/5.0 -
They were right on time and perfection was received
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Incredible job! My car looks like it's brand new! Highly recommend Gerber to everyone!
Likely to Recommend - 5.0/5.0 -
I will definitely, and already have, recommended Gerber.
Repair Quality - 5.0/5.0 -
Extremely great job! My car looks brand new!! Props to the servicemen who worked on my car, and also I highly appreciated the wonderful customer service at the front desk provided by both the receptionist and estimator.
Customer Service - 5.0/5.0 -
Awesome, it was outstanding!
Returned Clean
My Experience - 5.0/5.0 -
Mike and the team did a great job with the repair and kept me well informed. The car looks better now than it did before the accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Another outstanding experience with Mike and Gerber. Great communication, polite and professional. Look forward to future repairs 👍
Likely to Recommend - 5.0/5.0 -
Have already recommended the shop twice. This is my second time going to them for insurance claims.
Repair Quality - 5.0/5.0 -
Great customer service for mike. Very clean professional facility
Customer Service - 5.0/5.0 -
Receptionist and Mike we're very polite and personal as well as knowledgeable. Shut up even had us leave our rental car there and arranged for the company to pick up our rental car. Extra service which goes a long way.
Returned Clean
My Experience - 5.0/5.0 -
Ana and Hannah were a true pleasure to work with. They went above and beyond to make my experience with Gerber easy and professional. I couldn't be happier with the repairs on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Hannah and Ana were very professional and went above norm to make my experience a good one
My Experience - 5.0/5.0 -
Great work, communication and customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, and communication all along the way. Will use them whenever needed.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was super helpful and courteous! Workmanship was excellent and I highly recommend this business to anyone who needs the services they provide.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very communicative and timely repair to my vehicle.
Customer Service - 5.0/5.0 -
Staff was very good and they kept me updated as to the progress of my vehicle
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice staff in office. Excellent text message updates. Repairs were completed before original estimation date.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My only problem is that the light on the dashboard for airbag is on all the time
Likely to Recommend - 3.0/5.0 -
Gerber says the SRS module is malfunctioning. It was not malfunctioning when I brought the car to you.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The repair is quite good. The only problem is that when I brought the car in there were no warning lights on the dashboard. When I picked it up, the airbag light was on. I brought it back and MIKE said that the test show that the SRS module needs to be replaced and I would have to pay for it. D the dealer said possibly that during the repair something was damaged oes not seem to be fair that there was no problem when I brought it in and when I picked it up, there’s a problem.