Gerber Collision & Glass - Valencia
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - Valencia offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend
Repair Quality - 5.0/5.0 -
My car looks amazing!!
Customer Service - 5.0/5.0 -
Everyone was so kind and helpful. I appreciated the communication, keeping me informed about the progress of my repair. Overall the process was extremely smooth.
My Experience - 5.0/5.0 -
Excellent customer service. The job was completed a way before the projected date. Ana Westendorff was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ana was great. Entire staff was amazing
Returned Clean
My Experience - 5.0/5.0 -
They did a fabulous job. I’ve used Gerber collision in the past and have always been more than satisfied. Tina, who was associate at Gerber that handled my repair, kept me up-to-date on everything. She’s a great asset to the company. If I need to in the future, I will definitely use Gerber again. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent custom service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work done was excellent and the staff was very helpful and extremely nice 🙂
Likely to Recommend - 5.0/5.0 -
See prior comment
Repair Quality - 5.0/5.0 -
The work done on my car was excellent and your staff is very professional, friendly and kind. I would highly recommend your service
Customer Service - 5.0/5.0 -
See precious comments
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service! You guys have always taken such good care of me when I have selected to to repair my vehicle(s). Thank you so much!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Repairs were made but there is still an issue. Mike was awesome!
Customer Service - 4.5/5.0 -
Mike was informative, actually showed me where the repairs were going to be made and how they would actually do it. Also, Mike let me know I was safe to drive my car until I was able to get it fixed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super quick and efficient once the claim was approved
Customer Service - 5.0/5.0 -
Very pleasant to work with.
Returned Clean
My Experience - 5.0/5.0 -
You all did an amazing job!!! Thank you so much for making this a pain free experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was professional, the repair was completed a couple of days earlier than scheduled and the whole process was very efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, prompt and honest.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike was super helpful, informative, and kept me updated every step of the way. I appreciate the fantastic service!
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Probably
Repair Quality - 1.5/5.0 -
Communication was not good. There were many delays that we were not informed about. We only found out about the delays when we called in to check in on timing . If we would have been informed about the delays without us having to call in, our satisfaction would have been very high
Customer Service - 1.5/5.0 -
Same comments about huge lack of communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks wonderful, like brand new! The work was done quickly, and Mike was great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The job was done very well and timely. The car looks great.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Came out great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything came out like new
Customer Service - 5.0/5.0 -
Very nice people
My Experience - 5.0/5.0 -
Everyone was very friendly and helpful. I was well informed with the progress of my car. My car was done before the promised done date
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone very friendly and i was kept updated via text message on progress of my vehicle
Returned Clean
My Experience - 5.0/5.0 -
Explained process and repair. Easy drop off and pickup.