Gerber Collision & Glass - Washington

My Experience - 5.0/5.0 -

The car rides well. All the new parts are functioning well. It was also cleaned on the inside too. An extra bonus. Bob Jones

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The repair took longer than initially anticipated but Gerber seemed thorough and wanted to make sure that everything was repaired properly before returning the car to me.

Customer Service - 5.0/5.0 -

Personnel kept me updated just like they said they would.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The team at Gerber was efficient in their estimate very timely in the delivery of the vehicle ahead of schedule on the expected delivery date. The truck repair looks great they cleaned the outside and inside of the truck upon delivery. Would highly recommend anybody needing body work repair to hire Gerber in Washington township

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great experience and professionalism. Always receive good care service from Romeo Gerber.

My Experience - 5.0/5.0 -

Your company did an awesome job. I would highly recommend your company. It was great getting updates on my car. Can’t thank you enough for the great job you did and how clean my car was!! Thank you again!!

Likely to Recommend - 5.0/5.0 -

They did an awesome job. Very happy with there work.

Repair Quality - 5.0/5.0 -

It looked brand new.

Customer Service - 5.0/5.0 -

I think they did an awesome job! My car was done beautifully.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

All is good

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

I was particularly impressed with the calls from my servicing agent to inform me about updates with my vehicle. He was very kind and understanding. Double kudos to him!

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The car was finished on time and flawless! Antonio went above and beyond keeping me informed every step of the way. Wonderful customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was very pleased with your service. Everyone treated me with kindness and respect—very professional!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I appreciate that you kept me updated on the progress.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

You kept me up to date on everything and I appreciated that

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Please help, my rear view mirror has fallen off the new wind shield..

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I really appreciate being kept up to date on the repairs. The staff in the front office were very pleasant to deal with. Last but not least my Ram looks brand new. Will definitely pass your info on to everyone I meet.

Likely to Recommend - 5.0/5.0 -

Already looking to bring another vehicle to them.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I'm happy customer five stars

Likely to Recommend - 0.5/5.0 -

Unless it's for a lease that the person doesn't care about, I wouldn't recommend this specific location at this point in time.

Repair Quality - 2.0/5.0 -

Quality of repair is questionable. Newly painted hood was very poorly buffed, deep scratches were left on trunk from PDR team with zero effort to buff them out. Other new scratches around vehicle.

Customer Service - 4.5/5.0 -

Staff was pleasant

My Experience - 5.0/5.0