Gerber Collision & Glass - Washington

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Although it took longer than expected, Antonio and crew kept me updated throughout the process. Thank you!

My Experience - 5.0/5.0 -

Completely satisfied with repair and communication regarding repair details was awesome

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

The work was good , slight overspray on a headlight that was easier for me to remove instead of their business hours conflicting with my work schedule. Communication thru the process could have been a bit tighter. But I would recommend due to quality of the work

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Appreciated the texts updating the progress on repairs

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everything was done on time and at high quality

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

On time and excellent quality

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

There is still a chrome piece to replace, once that’s finished Yes

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Need to have the chrome strip replaced by along the passenger window.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Antonio kept us completely informed

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber always does a great job repairing our vehicles.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

You guys went the extra mile for me that wasn’t part of the job. Buffing out drivers side doors. I appreciate that and the timely fashion of completion. Thank you

Likely to Recommend - 5.0/5.0 -

Yes I already tell everyone of my experience

Repair Quality - 5.0/5.0 -

Did a great job. Finished in timely fashion

Customer Service - 5.0/5.0 -

You gave me updates Every day

Returned Clean

My Experience - 5.0/5.0 -

Anthony was honest and fair. He showed me a bad part that came in by mistake and he worked hard to keep our cost as low as he could.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Anthony is a rock star! Honest and professional in every respect. He coordinated our repair as swiftly and inexpensively as possible, including a returned “bad” part and gentle door panel work to avoid repainting. Thanks to all and Merry Christmas!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Antonio was extremely helpful on getting my car back to me before I had to turn in my rental car.

Returned Clean

My Experience - 5.0/5.0 -

I was happy with the repair but disappointment that said ready on the 11, then NO, then ready on 12 then NO and it was ready on the 15. I appreciate Antonio text messages.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Staff went above and beyond to complete repairs even touched up extra areas

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Can't tell the paint match really yet due to the snow.

Customer Service - 5.0/5.0 -

Very good