Gerber Collision & Glass - Wayne

4.7 (2,602reviews)
95%
38970 Michigan Ave,  Wayne,  MI  48184

Gerber Collision & Glass - Wayne offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,602)

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Delivery ahead of schedule and met expectations.

Customer Service

Returned Clean

My Experience

Overall the staff was very nice and I appreciate your team working hard to get my car back on the road. My only concern is the hood alignment—the panel gaps seem a little off to me. I understand it may not be possible to make it perfect, but I was wondering if I could have someone take a second look at it.

Likely to Recommend

Repair Quality

The staff was professional and the turnaround time was good, which I appreciated. However, I’ve had ongoing concerns with the quality of the repairs. Initially, there were noticeable panel gap issues around the hood and front bumper area. I brought the vehicle back, and while it was improved, there is still a problem on the right side where the bumper and fender do not sit flush. The bumper is slightly sticking out and won’t stay properly aligned, and it’s not something that can simply be pushed back into place. Additionally, after recent rain, both headlights are retaining moisture, which raises concerns about the seals on the replacements that were installed. I’m hoping these remaining issues can be properly addressed, as I would prefer not to have to seek another shop to correct work that was recently completed.

Customer Service

Likely to Recommend

I will definitely be recommending everybody who needs collision or glass repair to come to Gerber collision

Repair Quality

Gerber collision and the employees that I interacted with were extremely helpful, knowledgeable, and communicate communicated very well. I am very happy with my service here.

Customer Service

I am extremely satisfied with the service that I received

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Carly was a true pro and very helpful.

Customer Service

Very good

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Repair Quality

Customer Service

Always available for questions and concerns

Returned Clean

My Experience

Everyone there made my unhappy experience very pleasant as possible. The staff was friendly and professional. The work was great. The communication was great. It helped to keep things with my insurance company and car rental go smoothly. I hope to never have to see them again but if need be they will be my first call.

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My Experience

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Great service and explanations for everything going on. 10/10 recommend.

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Customer Service

Returned Clean

My Experience

Likely to Recommend

Lived un Westland my whole life. Never been there but was impressed with the whole process. Will definitely recommend.

Repair Quality

Everyone was amazing. Carly was very through every step of the way. They got started right away and were done a little early. Great communication. Very easy process.

Customer Service

Destiny was very welcoming and Carly was very friendly.

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

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My Experience

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Returned Clean

My Experience

I was very happy and pleased at the work Gerber done for my truck 🚛 thanks a million times for helping me

Likely to Recommend

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Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My experience with Gerber Collision has been wonderful. The service was great and professional. The team were friendly and I felt very confident that my car was in good hands.

Likely to Recommend

I have told friends and family about the great work that has been done.

Repair Quality

The service was great and I am very happy about the work that was done.

Customer Service

I am very happy with the service personnel.