Gerber Collision & Glass - Wayne

4.7 (2,608reviews)
95%
38970 Michigan Ave,  Wayne,  MI  48184

Gerber Collision & Glass - Wayne offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,608)

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Repair Quality

I had a little issue with the bumper alignment they took it back in and fixed the issue. Completely satisfied

Customer Service

Hopefully i never need another repair but if I do I'll go back to gerber

My Experience

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Returned Clean

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My Experience

Really fast and did a great job!!! Thanks

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So much so that I'm writing a feature/review about Gerber for the paper I work at.

Repair Quality

Could not be more satisfied with my repair.

Customer Service

Could not be more satisfied with the customer service. Everyone was so helpful and answered all my questions.

My Experience

Staff was super friendly, informative and helpful. Great work on my truck very pleased

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My Experience

Great job. Fast service.

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Repair Quality

The car looks great. Best of all, it was done earlier than expected.

Customer Service

My Experience

Kept me updated during repair. Very professional and knowledgeable. The asssistance with rental car was very helpful!

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For sure I will’ I already dis

Repair Quality

Very good service and fast!

Customer Service

Customer service genial! Destiny is wonderful

My Experience

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Returned Clean

My Experience

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Returned Clean

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Repair Quality

My car looks really good. The repairs were done in a very timely manner. I am happy with all that was done on my car including the clean up.

Customer Service

Always pleasant and professional.

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The job you guys did was excellent! Thank you so much

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Returned Clean

My Experience

Berber completed the repair work faster than promised. Thanks for washing my car. I am very satisfied for their repair work.

Likely to Recommend

Repair Quality

Great service. They had my car for one week.

Customer Service

Returned Clean

My Experience

The communication from them was poor. I called them after a week and a half to see how it was going and I was told the car was going in for paint on Friday the 1st. I recieved several messages telling me they were on track for completion on 8-5-24. I called them on the 5th and was told they were getting ready to apply primer. I guess they recieved the wrong tail light. Nobody called to tell me the situation before the 5th so the whole time I think I'm getting my car back on that day. I wasnt informed of the setback until I called and still nobody called me back to explain. They just changed the pickup date in the automated system so I got a bot text telling me pick up on the 8th. The work they did to the car was fine but it took almost 3 weeks and zero communication from gerber telling me of any progress or setbacks. I wouldn't use gerber again or recommend them.

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Repair Quality

The communication during the repair process was very poor. The repair work was good but I'm still waiting for a trim purge for my car that was on back order so the repair still isn't complete

Customer Service

Returned Clean

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