Gerber Collision & Glass - Webster
Gerber Collision & Glass - Webster offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole team was excellent and the process was easy. Dave was exceptional as he kept me informed throughout the process. My vehicle looks and runs great.
My Experience - 5.0/5.0 -
An excellent job well done on the front bumper, and the interior was very clean I appreciated that more than they know. THANK YOU.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love how they respected my car and detailed it when they finished working on it
Customer Service - 5.0/5.0 -
Courteous and efficient. Was able to answer all my questions
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dave at Gerber Webster went above and beyond! He was so friendly, my car was cleaner than it was when I left it! He was so kind and helpful through the whole process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Dave and the folks at Gerber in Webster, NY are the absolute best. I worked in car rental for over a decade where partnering with body shops and insurance companies regularly provided me visibility into the best and the worst. Both Gerber and Travelers were phenomenal to deal with, and Dave is Top Notch Talent!
Repair Quality - 5.0/5.0 -
Dave and the folks at Gerber in Webster, NY are the absolute best. I worked in car rental for over a decade where partnering with body shops and insurance companies regularly provided me visibility into the best and the worst. Both Gerber and Travelers were phenomenal to deal with, and Dave is Top Notch Talent!
Customer Service - 5.0/5.0 -
Dave and the folks at Gerber in Webster, NY are the absolute best. I worked in car rental for over a decade where partnering with body shops and insurance companies regularly provided me visibility into the best and the worst. Both Gerber and Travelers were phenomenal to deal with, and Dave is Top Notch Talent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I had a very good overall experience. Everyone I spoke with was friendly and helpful. The updates were timely and helped plan out things going forward. The quality of the work, cannot be forgotten it was top quality and you would never know damage happened.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dave was great to deal with. He gave updates on the progress. They did a great job!!!
My Experience - 5.0/5.0 -
Allyson was great . Give her a raise Dave was prompt and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The best experience was my experience after my accident with Bob and Dan at Gerber Collision. Everything was taken care of and I believe above and beyond my greatest expectations Thank you all at Gerber Collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole team were very friendly and willing to help throughout the time my car was in the shop for repair. Bob was very professional and helpful with any questions I had and would routinely catch me up on the status of my vehicle. Thank you so much for the amazing fix on the car!
My Experience - 0.0/5.0 -
Vehicle was prepared to be ready on 3 seperate occasions. First time the shop canceled because they received the wrong door. Second time I denied pickup due to poor workmanship. And 3 time we took car home but it needs to be brought back for additional poor workmanship.
My Experience - 5.0/5.0 -
They went above and beyond to take care of my car and looks like new they even cleaned and wiped down the whole front for me I mean wow fantastic job 110% recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Went above and beyond
Customer Service - 5.0/5.0 -
Excellent