Gerber Collision & Glass - Webster

4.9 (3,217reviews)
97%
2111 Empire Blvd,  Webster,  NY  14580

Gerber Collision & Glass - Webster offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,217)

Likely to Recommend

Repair Quality

Repairs done and even washed and detailed the car! 😊

Customer Service

I was grumpy. They were great.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I loved it would be recommending

Repair Quality

Amazing, my car looked like I had just bought it from a dealership. Definitely exceeded my expectations!

Customer Service

Allyson on front desk and Bob who worked on my car. They kept me informed the whole time!! Loved their vibe10/10

Returned Clean

My Experience

Bob was great. He was wonderful through the whole process could not have asked for a better experience.

My Experience

The vehicle was fixed and spotless when they were done way above my expectations. Also I got it sooner than expected. It was a long wait to get it into the shop . But once there it was a super fast turn around. Thanks job well done.

Likely to Recommend

Repair Quality

My truck looked fabulous. It was done in a timely manner. The employees were very nice . I would highly recommend them.

Customer Service

Returned Clean

My Experience

My service consultant Dave was amazing. Communication exceeded expectations and in the end my overall experience was outstanding. I will definitely recommend Gerber

Likely to Recommend

Repair Quality

I was blown away with the service and communication from my service writer Dave. He went above and beyond to keep me updated throughout the process. As a result of his level of service and care for the customer experience, I would highly recommend Gerber.

Customer Service

My Experience

Good communication. Great service. Thanks!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Gerber Collision delivered. Quality workmanship in a fantastic turnaround time. Bob was exceptional in going above and beyond on every aspect. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Top notch customer service!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The commutation along the way is excellent. My car looks great! Staff is friendly.

My Experience

Thank you for excellent communication throughout the repair process and for a job well done.

Likely to Recommend

Repair Quality

Customer Service

My Experience

You guys did a awesome job. My car looks brand new again. Thank you so much.

Likely to Recommend

Repair Quality

Customer Service

Very friendly and helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I believe my guys name was Chris. He was honestly FANTASTIC. I was pretty annoyed considering you guys gave me the car back and it wasn’t fully fixed, but Chris and the manager made it right and I can truly appreciate that. The updates and communication were honestly 10/10. Chris even stayed late for me to get my car, which he didn’t have to!

Repair Quality

Customer Service

My Experience

You stayed in frequent communication with me to let me know how repairs were going. That was greatly appreciated. I was pleasantly surprised that repairs only took one week. Job well done!

Likely to Recommend

I would feel confident in recommending Gerber to my friends and family.

Repair Quality

I feel things were handled in a very professional manner, and the end result is beautiful.

Customer Service

The Customer Service was excellent.

Returned Clean

My Experience

Kept me up so date and informed me what was going on in a timely manner.

My Experience

Every day they kept me updated on my vehicle repair. The repair was done in 3 days, very friendly and respectful staff. Thank you!

Likely to Recommend

Repair Quality

The staff were very helpful and friendly. Every day they kept me informed about the repair progress.

Customer Service