Gerber Collision & Glass - West Seattle (Temp Clos
Gerber Collision & Glass Intake Centers provide the same repair services as our regular auto body shops. Located within an auto dealership (or standalone location), we provide easy access to the repair services you need, when you need them. Our Intake Centers are staffed by a collision repair professional that will help arrange everything required to get you back on the road. The same great service you know and trust at a location that’s convenient for you! Vehicle drop-off / pick-up, and paperwork associated with your repair will be done at the Intake Center. The actual repair of your vehicle will be performed at one of our nearby full service repair facilities. As always, we will keep you informed of the progress of your repairs every step of the way! Getting Started We offer free written repair estimates and online appointment scheduling to help get the repair process started. Call, visit, or schedule your appointment online today.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (1,463)
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- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
customer service was great at this location. My only complaint is they forgot to order my parts for my car which required me to follow up with them and took a longer time for my car to get repaired
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I can't recommend anyone that won't take responsibility for their mistakes
Repair Quality - 0.5/5.0 -
Refused to pay to for windshield that was damaged on their property
Customer Service - 2.0/5.0 -
They were very nice but can't get past their refusal to pay for my damaged windshield
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I'm going to leave a comment on yelp too, but I have to say this was one of the best experiences of customer service I've ever had...anywhere. And not just for me, I sat in the waiting area and observed everyone working fast and professionally for each customer that came in. Just A+ all around. When I called, the receptionist was kind and helpful. When I pulled up they immediately helped me and answered my questions patiently. It's a rare thing (sadly) to have great customer service anywear you go these days...but this was a great experience AND my window is fixed!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
I liked most of the individuals I talked to. Sean was the most informative and helpful. Some of the people seemed over-zealous in an attempt to please. One of those two, were oddly over the top, to the point of inserting odd comments and asserting himself. He made me a bit uncomfortable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I had to return to get the window track adjusted properly