Gerber Collision & Glass - Westerville
Gerber Collision & Glass - Westerville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a wonderful job on my car. They kept me posted on the progress via text. They were professional and everything was very clean when I picked my car up and I would definitely recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber did a great job on my car. They kept me updated with progress via text. Everyone was professional and let me know when work completed. I will definitely recommend to friends.
Customer Service - 5.0/5.0 -
They did a great job or professional kept me updated on the progress of my car and I would definitely recommend them
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
The panel on the repaired bumper is not adhered properly and now I have to take the car back in to get it fixed. There is also paint a paint imperfection on the bumper.
Customer Service - 2.0/5.0 -
Never got repair update texts as they said would happen. Got different reason every time I called, ultimately in system as no communication requested on my end and they couldn't change that? However after getting my car back I started getting texts from them, weird.
My Experience - 0.0/5.0 -
Work was not completed. Better Communication prior to repair may have assured that the damage was completed in one visit
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy and clear communication. Daily updates as my vehicle went through the process. They got it done fast and under the estimate
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would highly recommend
Repair Quality - 5.0/5.0 -
I’m very satisfied with my repair. Looks just like it did when I first bought the vehicle. I wiil recommend your serve to others in the future.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service. Excellent communication . Excellent work with insurance. A great job by all
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Our automobile looks fantastic thanks to Gerber Collision & Glass! The entire team is wonderful. Their friendly smiles and caring ways helped ease our stress and anxiety. We are so grateful to Gerber Collision and Glass. Our automobile looks beautiful! Thank You so much. Barry & Marsha
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair work was outstanding, as well as, making sure my vehicle looked the same all around!
Customer Service - 5.0/5.0 -
Everyone I interacted with made sure I had all the answers I needed and helped me when asked.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication. Car looked wonderful, and was cleaner than when I dropped it off
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good communication via text regarding status. Quick to get in for estimate appointment. Vehicle finished ahead of date estimated by 10 days.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
everything went well
Customer Service - 5.0/5.0 -
Thankful for weekly texts that had updates