Gerber Collision & Glass - Westerville
Gerber Collision & Glass - Westerville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The lady that answers the phone is so nice !
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was done when they said it would be. They did a great job on the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was done when promised, kept me informed and a job well done
Customer Service - 5.0/5.0 -
Very friendly and well informed.
My Experience - 5.0/5.0 -
Just how friendly everyone is and how accommodating the ladies in the office were when I needed to pick up my car. It was a little after hours and they had no problem waiting for me to get there. That sort of customer service is rare nowadays and I appreciated that greatly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Matthew Hatfield was professional and personable. The communication from the initial estimate, to dropping off the vehicle, to giving status updates, all the way to completion and pickup was excellent. All staff I dealt with in the office were friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looked good as new and staff was very thorough and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff gave excellent customer service at every level of encounter, I received updated text messages about the progress of the repair, and it was completed 4 days ahead of estimate. And, My car looks fabulous!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Marlys is the insurance holder. Michael is the Dodge owner. It was a good experience. Having the car cleaned after was a wonderful bonus. It looks great.
Likely to Recommend - 5.0/5.0 -
They did great work.
Repair Quality - 5.0/5.0 -
Besides fixing my windshield, they cleaned my car, inside and out. It has not been this clean since the day I bought it! -Michael
Customer Service - 5.0/5.0 -
They got back to me quickly.
Returned Clean
My Experience - 5.0/5.0 -
The receptionist (Kim I believe) was so incredibly helpful. I arrived after hours due to severe flooding on my apartment’s roads and she genuinely made my day. Let me in even after close. Its stopped me from bawling my eyes out. She deserves a raise haha!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Erica Babbert is a fantastic person to work with! Thanks for everything.
Customer Service - 5.0/5.0 -
See previous comments
Returned Clean
My Experience - 5.0/5.0 -
The carwise is fantastic, it keeps you up to date and i was able to preplan when the car would be done.
Likely to Recommend - 5.0/5.0 -
I have recommended you guys to friends and family!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly!
Likely to Recommend - 5.0/5.0 -
11/10
Repair Quality - 5.0/5.0 -
11/10
Customer Service - 5.0/5.0 -
11/10