Gerber Collision & Glass - Yukon/Ranchwood Blvd.

Likely to Recommend - 5.0/5.0 -

Great team. I would use this shop again without concern. Would definitely recommend them.

Repair Quality - 5.0/5.0 -

The team did a great job. The customer service side kept me well informed about what the repairs would entail and where we were in the process. The paint/repair team did a great job putting everything back together and paint matching/blending the new parts to the existing parts. Would definitely use this team again.

Customer Service - 5.0/5.0 -

Great team. Kept me well informed.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber Auto and Glass in Yukon are amazing. They have great communication and fast and friendly service.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Good job

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everyone was so nice. They treated me with respect and they did a good job on my car. I would recommend them to anyone that had a

My Experience - 5.0/5.0 -

Ted was excellent at communicating information about the status of my repair, & it was completed on time. Car looks excellent cosmetically. Would definitely recommend Gerber!

Likely to Recommend - 5.0/5.0 -

Would definitely recommend Gerber!

Repair Quality - 5.0/5.0 -

Very pleased with the repair & the customer service! Kept me informed throughout the process.

Customer Service - 5.0/5.0 -

Totally satisfied! Ted did an exceptional job with keeping me informed!

Returned Clean

Likely to Recommend - 0.5/5.0 -

The quality of work was subpar and now requires additional work to repair gerber’s work.

Repair Quality - 0.5/5.0 -

The repair work on my BMW X5 was unsatisfactory. The bumper was installed incorrectly, the sensors didn’t function properly, and the vents in my grill were installed incorrectly, which caused a strain on the vent motor. The BMW dealership estimated the cost of repairing Gerber’s work to be over $2,000, excluding labor costs. 

The staff at Gerber refuses to return any emails or phone calls to resolve this issue. When visiting the shop (ranchwood blvdYukon location) to figure out a resolution, the staff (Jeff) became completely hostile and refused to hear about any complaints and refused to honor their “guarantees to repair” policy for any of their poor workmanship. I would not recommend Gerber for any luxury vehicles; it appears they may be in over their heads on these types of vehicles.

Customer Service - 0.5/5.0 -

I had to call to get any sort of updates on my vehicle. Jeff Gibson who was the estimator for my claim was completely unprofessional and unhinged when I addressed any issues about their repairs

Likely to Recommend - 1.0/5.0 -

Only if there is no other options. Poor communication and questionable practices.

Repair Quality - 1.5/5.0 -

Had to insist on manager putting in writing the company would cover any damage to items or repairs provided by 3rd party, due to questionable quality of repairs. (they had to ship vehicle to another provider to have completed). Manager stated all repairs would be covered even though in their own brochure they would not warranty 3rd party repairs.

Customer Service - 1.5/5.0 -

Delays due to improper repairs and broken items that where not communicated at all prior to discovering on day of (supposedly) original completion date. As well, as push back on quality of work from contact person and manager.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0 -

The people were great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everything was simple and easy. Intake of vehicle was very simple all the way to the finished result. Work was done professionally and promptly. Thanks Gerber

Likely to Recommend - 5.0/5.0

Customer Service - 5.0/5.0 -

Everyone in the office is professional and helpful throughout the entire process.

My Experience - 5.0/5.0 -

Lacey at the front desk was super sweet and kept me updated throughout the entire process! My car is back looking brand new and they truly did a great job! Great customer service and I will be recommending my friends to this place if they ever get into a bind like I did. Thank you soooooo much

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My Mercedes GLE 53 AMG is back to looking absolutely again! They fixed the bumper like nothing ever happened

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

My vehicle was repaired quickly and the workmanship was top notch! The associates there are friendly and helpful. I would recommend anyone to take their vehicle to Gerber Collision for repairs. You won’t regret it!

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Repair work is satisfactory, with the only note being a minor cosmetic misalignment of the lift gate which was noticed due to a gap between the drivers side taillight/rear edge and the lift gate which is uneven with that of the passenger side, though the lift gate is still perfectly functional.

Customer Service - 5.0/5.0 -

Customer service was phenomenal and communication was clear and consistent.

Returned Clean