Gerber Collision & Glass - Yukon

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Good people, car ready a day early, workmanship was perfect. Recommend Gerber highly.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very satisfied the service was great they kept me informed through the process just an all around good experience

Likely to Recommend - 5.0/5.0 -

I would recommend gerber collision completely satisfied, think they went above and beyond

Repair Quality - 5.0/5.0 -

I think they did a great job they kept me informed through the process just a great experience

Customer Service - 5.0/5.0 -

Very friendly staff kept me up to date

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Was kept up to date as the repairs progressed. Easy to work with. Also great front desk staff.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you for quick efficient work. I will reccomend yor service to others. Aaron, Amanda very kind.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Entire process from start to finish was seamless. My car was beautiful upon completion! Thank you!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

So glad u had a great experience with you guys. You got my car done within just a couple days, cleaned inside and out, answered the phone and every question promptly. The messages I received kept me in the know every step of the way. I love you alls process as it is very transparent and customer centered. You have a great team in Yukon. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

At check in with Brendan. I showed him the seal on the driver door frame side was damaged. I told him that it was not done on the accident. I told him if it can't be in the insurance claim that I would pay for it separately. While my vehicle was at your repair facility I received multiple text updates on the repairs and a quote. I asked multiple times if the door seal was in the quote and was told yes every time. The quote only had i owed 500.00 my deductible. I did not look to see if it was fixed at the time of pickup. Probably 4hrs after pickup I notice thos was not replaced. I contacted Brendan I was told he must have misunderstood and he would be glad to order the part and install it at my expense. I explained to him that I am on disability and budgeted my finances off the information he had given me. I could not afford anymore expense. He just would not work with me or take responsibility of his actions.

Likely to Recommend - 0.5/5.0 -

Already told the reasons.

Repair Quality - 4.0/5.0 -

The repairs that were done. I can not see any flaws in them.

Customer Service - 0.5/5.0 -

I asked multiple times and asked about the drivers door seal repair. Everything i asked on the updates. I wad told the door seal was included. I could not see due to no itemized quote given. When I told Devon at pickup it was not repaired. He told he could get it do e at my cost. Not a happy customer. Will not recommend to anyone.

Returned Clean

Likely to Recommend - 0.5/5.0 -

Zero trust in your repair process to be efficient and complete.

Repair Quality - 2.5/5.0 -

Initial walk around there were still fault lights on and deer hair in the tire from the collision. That was miss, was unnecessary reminder for my wife and children to see. Reminding them of the time they saw 2 deer killed in front of them.

Customer Service - 3.5/5.0 -

People were friendly.

My Experience - 5.0/5.0 -

They are very professional in their approach and in their work. I greatly appreciate their service.

Likely to Recommend - 5.0/5.0 -

My experience was very pleasant.

Repair Quality - 5.0/5.0 -

Very satisfied... Excellent service

Customer Service - 5.0/5.0 -

thank you so much

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication with my insurance claim repair!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you for all the updates during the repair process. Thank you for getting my vehicle fixed quickly, also. The repair looks fantastic!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean