Gerber Collision & Glass - Yukon

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very quick repair and they did a really nice job.

Customer Service - 5.0/5.0 -

Aaron was great

Returned Clean

My Experience - 5.0/5.0 -

Their team did an amazing job on my auto repairs. And they kept me updated every step of the way.

Likely to Recommend - 5.0/5.0 -

I would recommend anyone to bring their vehicles here for repairs.

Repair Quality - 5.0/5.0 -

They were fantastic. Always keeping me updated and super friendly.

Customer Service - 5.0/5.0 -

Very customer oriented.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Gerber goes way beyond what is expected to treat their customers in a way that is so refreshing . And when you get your car back, it is spotless and flawless and they truly make you feel that you are appreciated.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very fast work & amazing communication! Brendan was excellent at keeping me informed every step of the way! Would highly recommend!

Likely to Recommend - 0.5/5.0 -

Aside from the communication…I wouldn’t wish this repair facility on my worst enemy.

Repair Quality - 0.5/5.0 -

Nothing lines up. The passenger side door “pops” on the bottom of the quarter panel.

Customer Service - 4.5/5.0 -

Communication was great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 1.0/5.0 -

After I made an appointment for 9:30 on Tuesday September 23rd I took my truck to Newcastle for a frame inspection. I received a call on Friday informing me there was a Chief inspection equipment issue and my truck would have to be taken to another location in perhaps Moore or Norman which I agreed to. I received a call Wednesday evening October 1st from John in Yukon that my truck frame was too damaged to repair and he sent me an inspection report via email. I went to Yukon and visited with John on Monday and he said their frame straightening platform was only 3/4 ton and it did not have the capacity to straighten the rigid truck frame. I paid $200 for the report which did me no good as no repairs could be accomplished at Gerber. The staff at both locations was very pleasant and professional but I wish I had been told from the beginning from Cliff in Newcastle that Gerber would not be able to repair the frame after I paid to have it inspected.

Customer Service - 2.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Great

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Cleaned car inside and out. Wow! Car looks fantastic Thank you

Likely to Recommend - 5.0/5.0 -

My go to place.

Repair Quality - 5.0/5.0 -

Great all the way around.

Customer Service - 5.0/5.0 -

Kept me updated

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Thanks

Repair Quality - 4.0/5.0 -

Very orifessional

Customer Service - 4.5/5.0 -

Great communications regarding vehicle status.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great customer service. Job well done!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean