Graham Collision Electric & Specialty Vehicles

4.8 (255reviews)
95%
2220 Northwest 108th Street,  Clive,  IA  50325

In operation 57 years.

Graham Collision EV specializes in electric vehicle repair with the ability to repair any make or model. We are Tesla and Rivian trained and certified and would love the opportunity to repair your vehicle, please contact us today!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Lucid
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Tesla

Reviews (255)

My Experience

Repair looks great!

Likely to Recommend

Good work.

Repair Quality

Fixed it all.

Customer Service

Simple and straightforward.

Returned Clean

Likely to Recommend

Repair Quality

The work was excellent and attention to details was admirable. The two stumbles were somewhat surprising given the overall quality of the work. Stumble #1 - an email sent to both me and the insured driver that hit me appeared to be waiting only on the insured driver to provide a claim number so the work could begin. As such, I was simply waiting for the “all clear” to be issued and then schedule my car for the work. After more than I week passed, I called to follow up on the progress only to learn that they were actually waiting on me to go after the insurance company and initiate a claim. I mentioned that it was a bit of a surprise to me that I was the one holding things up. I immediately went to the insurance company and we got the claim started. Stumble #2 - after picking up the car and driving away I discovered that I no longer had FSD. So I drove across the street to the Tesla service center to see what was wrong. They indicated that a software download step was likely missed by Graham so they initiated the software download for my car. They also suggested I go back to Graham to make sure they are aware of this missed step - which I did. Afterwards, it took me two additional days to complete the download and then install the software. So I missed two days of my FSD subscription.

Customer Service

Dayna was excellent throughout.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Received a voicemail on a Friday, 1 hour before the shop closed, that my vehicle was ready for pickup, after receiving multiple messages in the days leading up that it wouldn’t be ready until the following week. While I appreciated the quick turnaround, insurance was only paying for the rental until the repairs were done, which meant I had to rearrange my schedule with no notice to come get the car immediately instead of picking up my kids, or else be paying for the rental until Monday. I wish I’d had more notice that a Friday afternoon pickup was possible, or have been notified Monday morning instead

Returned Clean

My Experience

Very satisfied! Dayna was very responsive and a great communicator. The detail cleaning was unexpected and much appreciated!

Likely to Recommend

Repair Quality

Great job. Dayna made this very easy for me and was a great communicator. The detail cleaning was a very nice surprise also

Customer Service

Dayna made the whole process very easy for me

My Experience

It was truly excellent! From the updates to the detail. Just excellent.

Likely to Recommend

Repair Quality

A job well done and the detailing was a nice extra touch. Super impressed.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Process couldn’t be easier. Seamless. Electronic updates were nice.

Likely to Recommend

Repair Quality

Quick and easy process. Repair was flawless. Would highly recommend.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great place

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I did talk to someone about a tint coating that is on my glass roof where I noticed a mark that they were very courteous to let me know they would make a note of it, and I could bring it by anytime for them to look at it. This was a big plus to me and the job as far as repair was professionally done and the car was cleaned immaculately. Nice work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

No complaints

Repair Quality

Every part of this transaction met my exception.

Customer Service

Great

Returned Clean

Likely to Recommend

This was my first experience with Graham, but should it be necessary, I'll definitely return AND recommend.

Repair Quality

The work turned out even better than I had hoped.

Customer Service

Very pleased to be able to work with the staff to find the best (and least expensive) way to repair my vehicle.

Returned Clean

My Experience

The service was excellent and the car was returned in clean and excellent condition.

Likely to Recommend

Repair Quality

Would highly recommend

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean