Hacienda Collision Center

4.7 (1,149reviews)
94%
1325 E Pecan,  Mcallen,  TX  78501
Bot
Shop AssistantSparkles

In operation 8 years.

Hacienda Collision Center

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,149)

My Experience

Great work and kept me updated every step

My Experience

Kelly was great!!! Car came back faster than planned and cleaner than I left it! Thank you!

Likely to Recommend

Customer Service

My Experience

Great staff very nice and very professional! It was a fast service my car turned out great!

My Experience

Great customer service and attention was given to me from Day 1 until my vehicle was repaired. Even when delays happened out of anyone's control, they would still push to move me up the line in order to get my vehicle repairs completed within a reasonable time. I'd like to mention Saul by name as he provided excellent customer service throughout the vehicle repairs process.

Likely to Recommend

Repair Quality

Great quality in the repairs.

Customer Service

Great customer service

Likely to Recommend

Repair Quality

Good workmanship

Customer Service

Friendly service

Returned Clean

My Experience

Vehicle looks like nothing ever happened to it. Vehicle was also ready a few days from original completion date. Thank you very much and I will highly recommend you guys.

Likely to Recommend

Repair Quality

Great service had the vehicle done a few days before promised day. Excellent job Excellent customer service

Customer Service

Returned Clean

My Experience

Gracias excelente trabajo .

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service deliver car on time great customer service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair was done quickly and looks great. The staff was professional and courteous.

Likely to Recommend

Repair Quality

The repair was done great, looks like my truck was never repaired.

Customer Service

Thr customer service was great, the staff was friendly and courteous

Likely to Recommend

Repair Quality

The body work is what I’m not satisfied with. It seems and looks like it’s a little lumpy. I’m just not totally satisfied.

Customer Service

Very friendly and courteous

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

On day one, they moved very quickly. In a matter of moments they fit my vehicle in the schedule and started immediately. Gene and Kelly left a very positive impression on me. When I had questions, they were always available. When I had concerns, Gene took the time to educate me. He gave me physical examples and made me aware of things I was not aware of prior to. He wasn’t sarcastic or short. He was calm, knowledgeable and respectful. Yes, we had to get all the kinks out. The way they handled everything was kind and professional. My vehicle looks amazing now. I appreciate the work that was done.

Customer Service

Returned Clean

Likely to Recommend

Will reccomend

Repair Quality

Satisfied

Customer Service

Great customer service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Muy buen , atención y buen trato. Sobre todos rápido el servicio . Es una gran ayuda no tener que estar sin carro por largo tiempo.

Likely to Recommend

GRACIAS A LA PERSONA QUE ME LO RECOMENDÓ !!

Repair Quality

Servicio rápido . Y una excelente atención !

Customer Service

EXCELENTE!!!! * * * * *

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Due to the theft I will nor would I ever recommend this shop to anyone

Repair Quality

A class ring was taken from inside my vehickr

Customer Service

Someone stole a class ring from inside my vehicle

Returned Clean