Hacienda Collision Center
In operation 8 years.
Hacienda Collision Center
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 3.5/5.0 -
Pricing is high.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me informed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Wouldn’t recommend
Repair Quality - 3.0/5.0 -
Repair everything as it should be but ended up damages parts that aren’t replacebale now and had complete CYA mentality also took 9 days total. I get parts take time but to tell me it take 3 days to run a diagnostic test is ridiculous. I will be filing a complaint with my insurance company about this location.
Customer Service - 2.5/5.0 -
It was good in the begging revived a call everyday then I’d have to contact them and then was told I’ll get a call back and wouldn’t hear a thing, until I call back to get the update
My Experience - 5.0/5.0 -
Great work on my vehicle. Not only does it look brand new, but it performs great and is better than ever. I received consistent updates regarding the status of the vehicle and had all my questions answered. I can only find one flaw and that was that there was no financing for the 1,000 deductible. Other than that, all was great. Awesome job.
Likely to Recommend - 5.0/5.0 -
My car looks brand new. I definitely recommend this collision center and their team of experts.
Repair Quality - 5.0/5.0 -
The work was outstanding. I was kept up to date throughout the repair period. The staff answered all.my questions and in the end, my car looked as new as the day I drove it off the dealership lot. Great work.
Customer Service - 5.0/5.0 -
I was kept up to date by their friendly and efficient staff. They explained the work done meticulously and the overall costs of the repairs.
Likely to Recommend - 5.0/5.0 -
I would recommend your shop
Repair Quality - 5.0/5.0 -
Fast courteous service …. I give them a 10
Customer Service - 5.0/5.0 -
Fast and courteous
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Vehicle was not repaired properly, paint is bubbling and the door panels weren’t placed on correctly. It seems like someone did it out of their house. Very disappointing!
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Thank you! Appreciate the updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gene, Kelly & staff were entirely professional & friendly to keep me updated on the repairs to my vehicle & worked diligently to get it back to me by the date promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
No entregaron el día que habían dicho
Customer Service - 5.0/5.0 -
Todo estuvo bien
My Experience - 5.0/5.0 -
Very satisfied and you all even completed it before you said it would be done. A very well done job that's why we chose you to do the job thank you all for excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I only recommend this shop. I’ve followed Mr.Gene from the previous collision center to this one. That alone should tell you just how great he and his team are.
Repair Quality - 5.0/5.0 -
Mr. Gene and his team were very attentive with my vehicle. It was a great experience to know just how well they took care of me and my vehicle. I can honestly say that this is the only place I will ever bring my vehicles in for repairs. Thank you all for making it a breeze when it usually isn’t anywhere else you go.
Customer Service - 5.0/5.0 -
Mr. Gene and his team were great. Great atmosphere, great service, and great attention to detail on all of my trucks needs
Returned Clean
My Experience - 5.0/5.0 -
I’m out of town , my wife picked the car and stated that looks like new. I will see once I’m back home to inspect but pictures of vehicle looks beautiful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience from the moment I walked in the door. Mr. Juan and Mr. Ebis have great customer service. The repairs on my vehicle turned out great and in a timely manner. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will recommend this place
Repair Quality - 5.0/5.0 -
The Hacienda Collision they take care of me right away Gene is very helpful and Kelly very nice their very friendly update me daily I’m happy with the repair of my vehicle it looks like brand new. I will sure recommend them.
Customer Service - 5.0/5.0 -
I’m satisfied with the repair it finished in less than a month