Hacienda Collision Center

4.7 (1,149reviews)
94%
1325 E Pecan,  Mcallen,  TX  78501
Bot
Shop AssistantSparkles

In operation 8 years.

Hacienda Collision Center

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,149)

Likely to Recommend

Repair Quality

Customer Service

Very accommodating

My Experience

I liked that I was kept in the loop through the whole process.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

will recommend to anybody

Repair Quality

Great job the work and the your crew Thank you Juan and Eric

Customer Service

Super service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The rental car that was dropped off at the time of the pick up of the vehicle was not turned in today, which is the day of the delivery of the vehicle. Now we’ve been charged an additional fee by enterprise. I will have to call Hacienda Collision center tomorrow to clear this up.

My Experience

Great service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My daughter took her jeep there, I think the young man is Hugo? With progressive insurance, she is pleased with the job, so when geico told me to choose a place, I choose Acienda, and I am glad I did,Juan did a great job, thanks, I definitely refer you.

Likely to Recommend

Repair Quality

Service excellent

Customer Service

Excellent

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

everything was according to the plan and the best is that I got warranty on the car. Thank you all.

Likely to Recommend

Nice work, THX.

Repair Quality

I provided my thoughts last 03/12. Please, don’t push me to STOP your messages. I’m satisfied with the work provided.

Customer Service

Same comments.

My Experience

Excellent service and superb communication level. Thank you for your service Mr Juan

Likely to Recommend

Repair Quality

Parts not arrived for all repairs

Customer Service

Communication was very thorough

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Liked the job they did to my truck

Customer Service

Customer service was excellent

My Experience

Excellent and fast service. Juan to be commended on keeping me updated on the repair status of my truck.

My Experience

Unsatisfied with the service, loose bolts, broken tied rods that hold the cable down that go to opening hood, gap on passenger fender wider then compared to driver side.

Likely to Recommend

Would definitely not recommend this business for service

Repair Quality

Inside under hood bolt loose, several broken clips that hold down in place the hood cable.

Customer Service

Comments of “they can not do it perfectly” words said by mananger after we mentioned that the hood was not properly aligned. Loose bolt and broken clips that hold hood cable in place

Likely to Recommend

Repair Quality

Repairs took longer than expected due to no availability of parts

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Son muy profesionales y atentos

Likely to Recommend

No comment

Repair Quality

No comment

Customer Service

No comment