Hacienda Collision Center

4.7 (1,151reviews)
94%
1325 E Pecan,  Mcallen,  TX  78501
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Shop AssistantSparkles

In operation 8 years.

Hacienda Collision Center

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,151)

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for the great service you have provide to me during this process

My Experience

My experience there was great. The first person I talked to took me where I need to go and told me exactly what to do to get this job going. Every time I went by or called to check up they always had a update for me. Not having your vehicle is not a good feeling and I know they understood that. My vehicle was done in half the time they originally told me. Thanks to everyone that involved. I would definitely recommend it to everyone I know and I will continue to do my business there.

Likely to Recommend

I already recommended it to my family

Repair Quality

Could not believe it looked so good

Customer Service

Everyone was really friendly and they were eager to help

Returned Clean

My Experience

The people were very courteous and very professional when asked about the repair of my vehicle.

Likely to Recommend

Repair Quality

Great job. People were nice and courteous. Made it very easy to get my vehicle fixed.

Customer Service

Returned Clean

My Experience

Exceptional service from start to finish. The staff treated me with courtesy and respect at all times. They are professional, knowledgable and well trained. I am extreamly pleased with your work. Thank you.

My Experience

I work for Chase Bank and our company goal is to give excellent treatment and service to our clients and as a result I was observing every interaction I had with your employees and everyone treated me exceptionally great. I was so impressed how everyone worked together as a team but especially impressed because although Geico is not my insurance carrier as your client was at fault in the accident that didn’t matter.So impressed with the service I received that next month I am planning to visit one of your geico location and get a insurance quote and possible switch auto insurance company’s .Big thanks goes to all the employees that you have there at hacienda collision center they did an awesome job .

My Experience

My Experience

My Experience

The staff is a very friendly and is very customer oriented. I was a very impressed

My Experience

Very fast job and very friendly service

My Experience

Yes I’m very happy with you’ll customer service they deserve a 100 and JC from Statefarm his a great employee and fast service you’ll deserve a 100 thank you for the service your are the best

My Experience

After I arrived at my house from picking up my Jeep, i noticed a few things that was not done properly. I phoned Mario at the collision repair center , he asked me to go back so they can look at it. Went back to find out that it’s not really something they can do to fix the gaps for the lights along with some other things. I have to go back again for them to fix some small paint mistakes. Inconvenience sine I was told my vehicle is going to be the way it was before. And it’s not.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Still isn’t 100% fixed as promised.

Customer Service

Returned Clean

My Experience

Great service. JC was great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

rear bumper was not centered and paint did not match the rest of the vehicle.

Customer Service

I was hardly updated on the status of completion. when I was , it was inaccurate and ruined plans for me.

Returned Clean

My Experience

Superb service. Mr. J. Cellar was extremely helpful in getting my car fixed in record time. JOB WELL DONE,

My Experience

JC was great! Fast service and good quality. Thank you so much!

Likely to Recommend

Already have recommended it to 3 people in the last 4 days.

Repair Quality

Customer Service

Returned Clean