Hacienda Collision Center

4.7 (1,158reviews)
94%
1325 E Pecan,  Mcallen,  TX  78501
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Shop AssistantSparkles

In operation 8 years.

Hacienda Collision Center

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,158)

My Experience

Likely to Recommend

Repair Quality

It looks great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car was done by due date, great service. No notes.

Customer Service

My Experience

Returning customer says it all, third time there and 100% satisfied, the whole is awesome, from start to end they take care of every single detail keeping me informed every day, great service!! Keep it up Guys!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good job and thank u for fixing my wife car I really appreciate it

Likely to Recommend

Repair Quality

Thank u for fixing my car and happy

Customer Service

My Experience

Very satisfied. They always kept in contact with me through the whole process. They did an amazing job. Everyone there was extremely helpful always answered anything I asked. Very friendly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great communication! Very friendly staff and amazing customer service. I was so pleased with my outcome.

Customer Service

Returned Clean

Likely to Recommend

Recommended.

Repair Quality

Attentive to situation Solution oriented Listened to customer concerns and merit to find the authentic parts to vehicle

Customer Service

Took time to listen to customer and found solution quick. Always gave status on the progress of vehicle

My Experience

Muchas gracias por atender mi carro más rápido de lo que pensaba, en comparacion con otras experiendas Hacienda Ford, es numero 1(uno), gracia y la atemcion fe su personal es excelente.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

That why I chose u gays!! Been there before!!

Repair Quality

Customer Service

Great job!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good service

Customer Service

My Experience

The staff was courteous pros and kept me updated on the repair status

Likely to Recommend

Repair Quality

Customer Service

My Experience

When I initially went to pick up my car, the color on the paint job that was done was not exactly right and with no questions asked Erik agreed to get me another rental and fix the problem. It was fixed in three days and everything was taken care of 100%! it was a really easy experience so thank you very much, Erik. Great job. Great service. Great repair! Thanks you so much.

Translated from Spanish by Carwise
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My Experience

Quedamos muy satisfechos con el servicio de reparación, desde un inicio nos atendieron muy bien. Muy eficientes ya que nos entregaron el vehículo antes de la fecha de entrega que nos habían dado inicialmente.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean