Hacienda Collision Center

My Experience - 5.0/5.0 -

Awesome job done

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Awesome job done

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Thank you

Repair Quality - 5.0/5.0 -

Good job it was a fast service repair thank you Guys?

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They took care of my truck like if nothing ever happened to it. Friendly staff and great customer service. I really recommend to anyone expecting great quality.

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

There were a lot of details that were missed and there was over spray that caused the pain of the whole car to feel rough. I was told there was a full detail, but there was a lot of areas where the car was not clean and you could feel that roughness on the paint.

Likely to Recommend - 2.0/5.0 -

It’s quicker due to the insurance dealing with them directly, but the overall quality of service and repairs are lower than at other shops.

Repair Quality - 0.5/5.0 -

They have not followed up as they stated they would and the fix was not as good as I thought it would have been from a trusted Geico collision center.

Customer Service - 3.0/5.0 -

Overall the individuals were great with service, but there was no follow up as promised.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Un excelente trato y un excelente trabajo muy satisfecha, cómo dejaron mi Camioneta. Muchas gracias

Customer Service - 5.0/5.0 -

Excelente

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Excellent service from Gene and Kelly, great guys

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 3.0/5.0 -

Car pulls to the right and steering wheel is crooked it's not straight

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Ivis Torres and Erik T. Did a good job of keeping us informed on the status of the repairs. As far as we are concerned they did a above satisfactory job for us.

Likely to Recommend - 5.0/5.0 -

Good clean body shop. Highly recommended. Except that couch and chair is highly uncomfortable for a customer waiting for his vehicle.

Repair Quality - 5.0/5.0 -

Iva’s Torres and Erik T. Did a very good job of keeping us advised as to the status of our repairs and when they would be done.

Customer Service - 5.0/5.0 -

Good job

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

I don’t know what you did but my truck battery is not working. Have to be charging it on a daily basis

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great communication with personal. 5 Star.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Kelly was very helpful and courteous in dealing with my situation.

Customer Service - 5.0/5.0 -

Ms. Percastegui guided me to the process and even assisted me in getting a rental car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service and Communication throughout the repair.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great customer service and work, they did an awesome job on my repair my truck looks like brand new

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Erik helped me out and the entire experience was excellent. Everyone was friendly and professional!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Todo bien satisfecha por el servicio

My Experience - 5.0/5.0 -

I was very satisfied and the fact that Hacienda’s staff kept me posted regarding the status of my vehicle, I liked that and I had my vehicle quicker than I expected. Thank you, Hacienda staff!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Prompt attention

Returned Clean

My Experience - 5.0/5.0 -

Hacienda Collision did a fantastic job repairing my truck. They were constantly updating me with the process from start to finish and the results were professionally done. Really satisfied with the work and the staff was really helpful and informative. Highly recommend!

Likely to Recommend - 5.0/5.0 -

100% Recomended

Repair Quality - 5.0/5.0 -

The best service

Customer Service - 5.0/5.0 -

The best service

Returned Clean