Hendrick Collision Center Cary
In operation 30 years.
Our Commitment Hendrick Collision Center stands out above all the rest because of our dedicated personnel. From the moment you are greeted by our office staff, to discussing your vehicle repairs with our estimators and leaving with your vehicle completed.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The customer service has been top notch Jeff and Josh were a pleasure to work with
My Experience - 0.0/5.0 -
Two scratches on my back bumper
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Two scratches on the back bumper
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing customer service and repairs’
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
Everything was good except for picking up the car at the end. It was a long waiting and it’s not clear how to get the car.
Customer Service - 3.5/5.0 -
It felt that everyone was super busy and overwhelmed. The communications were very short. The waiting time was long when picking up the car after the fix.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, communication and outstanding work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
My car key was lost during the repair process even though a new key was replaced. One of tire valve cap was missing when I picked up car.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The mirror looks and works like new. Great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and communication from start to finish and follow up. Amazing in this day and age.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did an excellent job on the repairs of my car. It looks beautiful as good as new. All the employees were very kind and Jeff Saldo kept me posted on the progress and was very nice to work with. Not someplace I care to visit often but if I ever need repairs again, I know where to go. Thank you all very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience with Hendrick collision went well. Jeff Saldo kept me in the loop through the whole process and was very helpful.
Customer Service - 5.0/5.0 -
Customer service went very well.
Likely to Recommend - 5.0/5.0 -
This was my second repair.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So well handled. Professional people, communicating well, and doing quality work.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, efficient and o the ball. Car looks great. Forgot to fix our glass and will now do it for free which we appreciate. Thank you all.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Overall Great Service!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service!!
Customer Service - 5.0/5.0 -
Great interaction
My Experience - 5.0/5.0 -
Everything when very smooth and very happy with the service and quality of the work and excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My front turn signal lights lights are not working
My Experience - 5.0/5.0 -
Repairs were made to my satisfaction. While I have only had the car back for a couple of days, so far it is running as if nothing had happened to it. Jeff Salvo, the mechanic in charge, explained the work performed and certainly inspired a lot of confidence. One minor observation concerns the automated notification system through car wise, which listed an inaccurate completion date. Overall, I am extremely satisfied with this experience with Hendrick Collision Center.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
The auto notification system CARWISE was not accurate in specifying a completion date for the repairs.
My Experience - 5.0/5.0 -
The service was top notch. From beginning to end everything was great. I already recommended Hendrick Collision to my coworkers at WakeMed. Front desk was very customer friendly and professional. Preston was professional all during the process he was very assuring but careful not over promise and under deliver like a lot of establishments.