Hendrick Collision Center Cary

4.8 (6,285reviews)
96%
121 Team Hendrick Way,  Cary,  NC  27511
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Shop AssistantSparkles

In operation 30 years.

Our Commitment Hendrick Collision Center stands out above all the rest because of our dedicated personnel. From the moment you are greeted by our office staff, to discussing your vehicle repairs with our estimators and leaving with your vehicle completed.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
Honda
I-Car
Scion
Toyota

Reviews (6,285)

My Experience

The drop off & pick up was great. Everyone is very friendly, helpful & professional. When I picked my car up, it looked like the first day I bought it...BEAUTIFUL!! It does not look like it was ever damaged. I strongly recommend them for all your collision needs.

Likely to Recommend

The workmanship is good, but the communication definitely needs to be improved.

Repair Quality

Customer Service

No proper updates from the Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repairs seemed ok but there were three estimates given to us during the process with differing totals. And subpar communication about why the increases I. Each estimate. The final bill was about one thousand dollars higher than the initial estimate leading us to wonder why and if the extra charges above the estimate were legit. I paid it. Most car shops that I have ever worked with won’t even look at and bill the customer without sign off. This is the first place I have been to that does it without

Customer Service

See prior comment

Returned Clean

My Experience

Hendricks always do great work. I have used them 3 times and will always use them and recommend others to do the same.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Efficient, quality auto-body work done. I am very pleased. My GMC Yukon Denali was also thoroughly cleaned prior to my pick-up. I will be back when I have another issue in the future. Great work!

Likely to Recommend

Repair Quality

Great work! Friendly team. Appreciate the urgency!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Robert was a pleasure to deal with

My Experience

Good service, but a minor comment regarding a bad finish on the paint in the door frame; even though it's not visible, it can be felt when the door is open.

Likely to Recommend

100% recommendable

Repair Quality

In general, good service, but I noticed a bad finish on my paint in the door frame, which technically is not visible, but I felt the bad finish when you touch it.

Customer Service

Customer service is excellent.

Returned Clean

My Experience

Likely to Recommend

Without a doubt would recommend Hendricks 👌

Repair Quality

Customer Service

Superb service. Outstanding !!!

Returned Clean

Likely to Recommend

They r good people

Repair Quality

Right tail light does work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Hendrick Collision did a great job repairing my 2022 Suburban and did it in a very efficient timeframe. Thanks so much!

Customer Service

Returned Clean

My Experience

The experience was wonderful! Everyone was so helpful, courteous and friendly, accommodating, and efficient. My car looks great! I highly recommend Hendrick Collision Center of Cary!

Likely to Recommend

Repair Quality

They were great! Courteous, on time, and did what they said! I would use Hendrick Collision again and highly recommend them!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Henry was great with communication and provided accurate estimates on both timing and pricing. I’ve worked with Hendrick Collision in both Durham and Cary, and both have been excellent experiences.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great paint job

Likely to Recommend

Like

Repair Quality

Great job Thanks

Customer Service

Good job

Returned Clean

Likely to Recommend

Repair Quality

Joel, Toni and the entire Hendricks Collision Team could not have been more courteous, professional and expert. They made the entire repair process easy. From our first estimate, coordinating with my insurance company through final pickup the Hendricks group were great. The work was done on time and within the estimate. Job well done!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean