Hendrick Collision Center Cary
In operation 30 years.
Our Commitment Hendrick Collision Center stands out above all the rest because of our dedicated personnel. From the moment you are greeted by our office staff, to discussing your vehicle repairs with our estimators and leaving with your vehicle completed.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Have already done that!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Most positive aspect in my opinion was the constant communication. I've had to call repair shops in the past only to hear that the repairs were made yet someone dropped the ball in calling me to inform me, but that didn't happen with Hendrick.
My Experience - 5.0/5.0 -
Excellent customer service. Repairs were finished earlier than expected and they did a great job!I would highly recommend Hendrick Collision to anyone I know.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Repair was satisfying at my initial pickup. But satisfied after job re-done.
Repair Quality - 4.5/5.0 -
Not satisfied at first pickup, asked adjuster to reperform th job. Satisfied at 2nd pickup.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The whole ordeal was unacceptable!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Everyone was very nice, but communications were confusing.
Customer Service - 4.5/5.0 -
When dates were missed, they did everything they could to mitigate the impact.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The customer service was GREAT!!!! They turned a bad experience with an accident into an enjoyable experience. They took the time to explain every detail of the process and continued to update on a regular basis. When I went to pickup my truck, I was surprised, after all the work was complete, they took the time to clean it bumper to bumper as well as the inside. Very nice extra touch. I would suggest that they take the customer service training they received over to the Hendrick Dodge Service Department and show them how it is done, they are very much lacking over there. Thank you to everyone at Hendrick Collision Center for a great job!!!!! Mark
My Experience - 5.0/5.0 -
Great service. The car looked perfect...it shined!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job repairing my door and repainting. My almost looks new. It took longer than expected but that is understandable. They kept me informed of what was going on with my car and made sure I was happy. Thank you