Hertrich Collision Center of Bear

4.9 (2,004reviews)
98%
100 Buckley Blvd,  Bear,  DE  19701

In operation 7 years.

Welcome to Hertrich Collision Center of Bear! We’re proud to continue delivering the Hertrich Collision experience at our Bear location. Designed to serve the community, our state-of-the-art facility is fully equipped to repair all makes and models of cars, trucks, and SUVs with precision and care Our team of highly trained, I-CAR certified technicians uses the latest repair technology to ensure every vehicle is restored to pre-accident condition. From minor repairs to major collision work, you can count on quality craftsmanship and attention to detail at every step. For more than 60 years, the Hertrich Family has built its reputation on trust, integrity, and exceptional customer service. That same commitment drives everything we do at our Bear location by putting your safety, satisfaction, and peace of mind first. If this is your first visit, we invite you to explore our website at www.hertrichcollision.com to learn more about us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,004)

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Love πŸ‘

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Very thoughtful and courteous service I’m handicapped and use a wheelchair they helped me to load and unload my cars Again excellent service

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I feel like one of the family/

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As a safety precaution I took my vehicle to the BMW dealership to check the sensor and safety devices after repair. I had an in-dash alert that a sensor was malfunctioning. They found that 1-2 sensors were not plugged in post-repair. Otherwise, the time without my car and the front desk customer service were great.

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Nicole was very friendly and personable.

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I will gladly recommend Hetrich Collision Center for auto body work and repairs. They provide excellent service and accommodating.

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Vehicle was well taken care of. Repairs were perfectly done, and car runs very well.

Customer Service

Customer service was excellent. Received frequent updates about the progress of the repairs. Customer service representative even reached out to me after the insurance company had called to discuss the fix and attended to my needs and concerns

Returned Clean

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Nicole was very knowledgeable on what was needed and didn’t hesitate to educate me on what the process and time frame would be for repairs. Page at the front offered a very professional and welcoming environment one that made you feel comfortable and welcomed.

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Page was excellent from the start gave clear instructions on what was going to happen and who was going to be assisting me. Nicole very knowledgeable and friendly and pointed out everything that needed and was going to get attention during the process.

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My Experience

A HUGE AND SPECIAL SHOUT-OUT TO ANGEL AND THE TEAM FOR THE SUPER DUPER JOB IN MAKING MY CAR SPANKING NEW AGAIN! MY APPRECIATION AND GRATEFULNESS ARE BEYOND MEASURE! πŸ˜πŸ˜πŸŒΉπŸŒΉπŸš€πŸš€β€οΈβ€οΈ πŸ’₯πŸ’₯πŸ’₯πŸ’₯πŸ”₯πŸ”₯

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Nicole and Angle were amazing. Great customer service.

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Nicole was the best! She made sure everything was handled with my insurance company and always kept me informed on the status of my car repairs. Angel did a great job with the body work and my car looks amazing, like it was never in an accident!!

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Nicole was the best! She made sure everything was handled with my insurance company and always kept me informed on the status of my car repairs. Angel did a great job with the body work and my car looks amazing, like it was never in an accident!!

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Everything was great, from the time I walk in and the time i walk out,excellent job you guys are the best...πŸ’―

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Everything turned out great thank you guys

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Everything was great

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