Hertrich Collision Center of Bear

4.9 (2,010reviews)
98%
100 Buckley Blvd,  Bear,  DE  19701

In operation 7 years.

Welcome to Hertrich Collision Center of Bear! We’re proud to continue delivering the Hertrich Collision experience at our Bear location. Designed to serve the community, our state-of-the-art facility is fully equipped to repair all makes and models of cars, trucks, and SUVs with precision and care Our team of highly trained, I-CAR certified technicians uses the latest repair technology to ensure every vehicle is restored to pre-accident condition. From minor repairs to major collision work, you can count on quality craftsmanship and attention to detail at every step. For more than 60 years, the Hertrich Family has built its reputation on trust, integrity, and exceptional customer service. That same commitment drives everything we do at our Bear location by putting your safety, satisfaction, and peace of mind first. If this is your first visit, we invite you to explore our website at www.hertrichcollision.com to learn more about us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,010)

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Most definitely!!

Repair Quality

Paige at the front desk always responsive and my tech girl i hope im remembering her name, Nicole I think. She made a decision to get a new fender after the observing the poor quality of painting over the damage. I was more than impressed, that’s great customer service. I will recommend you, ALL the time!!

Customer Service

On pointYt

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Great customer service!!

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Repair Quality

Nicole was a pleasure to work with. She was definitely a great part of my overall experience.

Customer Service

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I would definitely recommend this shop. This is our second experiment here and they do an excellent job.

Repair Quality

Customer Service

Nicole the collision estimator was great! She was professional and answered my questions

My Experience

From the moment I arrived I received great service. Angel came out and greeted me. Looked at my car and explained the process. When I returned to receive my vehicle Angel again greeted me and explained what was done to my car. Gave me the paper work which included a lifetime warranty. The work was thorough and early. I received my car two days early. Angel and the team at Hertrich was wonderful. I also was able to drop my rental off there and leave with my own vehicle. Great service and convenient.

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Yes, I would very Easy. Nice job. Good luck.

Repair Quality

It was the best experience I’ve had getting my car fixed very professional. Love you.

Customer Service

Great job all the way through

Returned Clean

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Returned Clean

My Experience

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Repair Quality

Angel was very professional and kind. He explained the process and what was done to my vehicle completely. He answered every question I had and make sure I was satisfied with the work done to the vehicle and if there was any questions and concerns I had that he did not covered. So far I have no problem with the repair job done. Thank you.

Customer Service

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Customer Service

Angel was fantastic and very informative. I’m sorry I can’t remember the young lady at the desk who serviced me but she provided exceptional customer service to me! Just know some recommended me to you and I will do the same when someone ask me!

Returned Clean

My Experience

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Customer Service

Polite friendly staff

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Repair Quality

Great customer service everything went smoothly

Customer Service

great service

Returned Clean

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My Experience

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My Experience

They were a truly professional, they keep me informed every day about the advance of the work. When I pick up the car they went through with me about everything they did to the car.

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Repair Quality

They could be better on taking care of the car.

Customer Service

They are very professional

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Returned Clean