Hertrich Collision Center of Bear

4.9 (2,010reviews)
98%
100 Buckley Blvd,  Bear,  DE  19701

In operation 7 years.

Welcome to Hertrich Collision Center of Bear! We’re proud to continue delivering the Hertrich Collision experience at our Bear location. Designed to serve the community, our state-of-the-art facility is fully equipped to repair all makes and models of cars, trucks, and SUVs with precision and care Our team of highly trained, I-CAR certified technicians uses the latest repair technology to ensure every vehicle is restored to pre-accident condition. From minor repairs to major collision work, you can count on quality craftsmanship and attention to detail at every step. For more than 60 years, the Hertrich Family has built its reputation on trust, integrity, and exceptional customer service. That same commitment drives everything we do at our Bear location by putting your safety, satisfaction, and peace of mind first. If this is your first visit, we invite you to explore our website at www.hertrichcollision.com to learn more about us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,010)

Likely to Recommend

Repair Quality

Car looks great and it was a quick turnaround

Customer Service

Representatives were kind, knowledgeable and attentive as soon as I walked in

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Took longer than I expected but the work was completed expertly.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The service was great. The staff is very pleasant and shows empathy with what you just experienced and asks how you are doing.

Customer Service

The personnel showed you all what was done to the car and made sure you were satisfied.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Great customer service, thank you Nicole for being so kind and caring!

Returned Clean

Likely to Recommend

I have given my comments already so those comments speak for themselves.

Repair Quality

The workmanship was excellent. My car looked brand new and I loved it. Hertrich did a great job repairing the door of my car. On the day I picked up my car, I was having a bad day and the day progressively got worse. I was so happy to finally get into my car and drive away. Unfortunately, when I was at the traffic light, my car just went dead on me. I called Nicole, the Hertrich representative who took care of me when I first dropped off my car. I asked her for help. She and two others rushed to my location, which fortunately was not that far from Hertrich. She took care of everything and asked me to go back to the shop so I would be safe and took over from there. She called a mechanic to check and find out what the problem was. Nicole also called a tow truck for me and made arrangements for my car to be taken to the repair shop. Fortunately, it was only the battery that had to be replaced. However, everyone in the shop was very solicitous and helpful. I have never seen such a high level oi competence and performance in a service area, in my years of dealing with professionals. I highly recommend Hertrich to anyone who has had their car bent out of shape due to an accident. If I were to give them a rating, it would be more than a 100 percent. Thank you, Hertrich.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Very satisfied

Repair Quality

Extremely satisfied with the work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Job well done

Customer Service

They kept me up to date with what was going on

Returned Clean