Hertrich Collision Center of Bear

4.9 (2,013reviews)
98%
100 Buckley Blvd,  Bear,  DE  19701

In operation 7 years.

Welcome to Hertrich Collision Center of Bear! We’re proud to continue delivering the Hertrich Collision experience at our Bear location. Designed to serve the community, our state-of-the-art facility is fully equipped to repair all makes and models of cars, trucks, and SUVs with precision and care Our team of highly trained, I-CAR certified technicians uses the latest repair technology to ensure every vehicle is restored to pre-accident condition. From minor repairs to major collision work, you can count on quality craftsmanship and attention to detail at every step. For more than 60 years, the Hertrich Family has built its reputation on trust, integrity, and exceptional customer service. That same commitment drives everything we do at our Bear location by putting your safety, satisfaction, and peace of mind first. If this is your first visit, we invite you to explore our website at www.hertrichcollision.com to learn more about us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,013)

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Job well done

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They kept me up to date with what was going on

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I had an excellent experience with the team at Hertrich Collision Center in Bear. From start to finish, the entire repair process was smooth, transparent, and professionally handled. The quality of the body work on my vehicle exceeded my expectations—it looks as good as new. A special thank you to Nicole Castillo, who was outstanding throughout the process. Her communication was clear, timely, and genuinely helpful. She made sure I understood every step, answered all my questions patiently, and kept me informed without me having to chase updates. That level of customer service really stands out. Pickup was seamless, and I appreciated how organized and efficient everything was. It’s clear this team values both quality work and customer experience. I highly recommend them to anyone needing collision repairs.

Customer Service

Nicole Castillo was outstanding throughout the process. Her communication was clear, timely, and genuinely helpful. She made sure I understood every step, answered all my questions patiently, and kept me informed without me having to chase updates. That level of customer service really stands out.

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The shop does great work , and customer service is great

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Body work looks great ! The paint looks perfect , I couldn’t tell that it was even painted . Matched perfectly and couldn’t find any flaws in the paint job .

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Manager dave was excellent. Nicole at the front desk was also excellent, providing updates on my car , and making sure I understood the whole process .

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Great place and the professional received was great

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Great

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Paige and Nicole were so helpful !

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I did not have any local body shops in mind really before this, now I have one. That alone usually translates to I will recommend the shop

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Everything looks great with the repair and everything performs fine.

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Customer service was great, everything went quickly and it definitely felt like they were going above the standard as it feels anywhere else.

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Good

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