Hertrich Collision Center of Bear

4.9 (2,013reviews)
98%
100 Buckley Blvd,  Bear,  DE  19701

In operation 7 years.

Welcome to Hertrich Collision Center of Bear! We’re proud to continue delivering the Hertrich Collision experience at our Bear location. Designed to serve the community, our state-of-the-art facility is fully equipped to repair all makes and models of cars, trucks, and SUVs with precision and care Our team of highly trained, I-CAR certified technicians uses the latest repair technology to ensure every vehicle is restored to pre-accident condition. From minor repairs to major collision work, you can count on quality craftsmanship and attention to detail at every step. For more than 60 years, the Hertrich Family has built its reputation on trust, integrity, and exceptional customer service. That same commitment drives everything we do at our Bear location by putting your safety, satisfaction, and peace of mind first. If this is your first visit, we invite you to explore our website at www.hertrichcollision.com to learn more about us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,013)

My Experience

There's discrepancy with the installation of the front bumpe. Therefore, I'll be returning the car to have it address.

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Staff are accommodating and friendly. Very efficient

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My Experience

Everything went smoothly and efficiently. Thanks for the great service

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Returned Clean

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My Experience

Great service on the cars but the female at the desk have very poor manners,downsizing people,poor customer service just not for her at the bear store

My Experience

I was very anxious to get my mazda back. It took longer than expected. After finally picking up my car and seeing it again 2 weeks later, I felt like I did at Car Max the 1st time i got the car. The front desk employee was very friendly and professional. I did call a couple times for a eta when I could pick it up. Was helpful finding out for me. The front bumper appears different than my original bumper. It is not low to the ground unlike my other one was. There wasn't anyone from the shop to talk to me of the work performed after picking up the car. Just a stack of papers of everything done to it. I like to actually go over it with the repairman and they could tell me a little more information while working with the car. I understand the Pandemic were going through but I guess that's just the norm now. However, overall you all did a great job and I would definitely use your shop again. I would recommend anyone to bring their vehicles. Thank you Hertrich.

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I would recommend this place but after finding a couple things on my car, i have to wonder about other customers experience.

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The repair was great but the fog lights are connected wrong and the bumper is not seamless.

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Very friendly and professional

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Returned Clean

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My Experience

That's the best body work I've ever seen. A salute to you and works

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