Hertrich Collision Center of Elkton
In operation 3 years.
Welcome to Hertrich Collision Center of Elkton! We’re proud to continue delivering the Hertrich Collision experience at our Elkton location. Designed to serve the community, our state-of-the-art facility is fully equipped to repair all makes and models of cars, trucks, and SUVs with precision and care Our team of highly trained, I-CAR certified technicians uses the latest repair technology to ensure every vehicle is restored to pre-accident condition. From minor repairs to major collision work, you can count on quality craftsmanship and attention to detail at every step. For more than 60 years, the Hertrich Family has built its reputation on trust, integrity, and exceptional customer service. That same commitment drives everything we do at our Elkton location by putting your safety, satisfaction, and peace of mind first. If this is your first visit, we invite you to explore our website at www.hertrichcollision.com to learn more about us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Looks like the bumper is farther in on the left side them the right side. Looks like the plastic was trimmed. Other than that, bumper looks good.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very pleasant and explained the whole process and set up my rental. The job was done in exactly the time frame they had given me. I would recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was more than we expected. Great work.
Likely to Recommend - 5.0/5.0 -
No comments
Repair Quality - 5.0/5.0 -
Service and repair was awesome.
Customer Service - 5.0/5.0 -
No comments needed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything on my truck was good I had no problems. They treated me fair and handle it well
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car had an epic fail when I went to pick it up. They not only admitted to their mistake (hard to come by and much respected now a days) but drove me home when I was left stranded at their center on a Friday night after closing. Kelly was phenomenal and went above and beyond to make sure that I was happy. Smiley even turned around (again, on a Friday after closing time) when he saw me quickly return to their center. He attempted to fix the problem immediately but it required more than a simple fix. I do (jokingly) encourage him to learn the metric system - lol!!
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
Warning and sensor lights are on. Needs work
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
It was nice that Hertrich kept me updated as the progress of repair work changed. I liked the people I talked with. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Yes they did an amazing job the repairs was done and color match perfectly
Customer Service - 5.0/5.0 -
Customer service was amazing
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly, professional and provided by reasonable updates. Recommend this business without hesitation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They communicated well. Keeping us informed of the progress. Friendly, professional. Highly recommend.
Customer Service - 5.0/5.0 -
They communicated well. Keeping us informed of the progress. Friendly, professional. Highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job guys
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you! Greatly appreciated!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Staff unfriendly, talked with each other while I was waiting and car was not ready at the promised time
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
They took a chunk of paint out the back side panel that wasn't there before and tryed to tell me it was already there and they tryed to "blend it" and they just touched it up and put alot of clear paint over it. They only told me because they seen us inspecting it.