Hertrich Collision Center of Middletown
Welcome to Hertrich Collision Center of Middletown! We’re proud to bring the Hertrich Collision experience to our newest location in Middletown, Delaware. Designed to serve the growing community, our state-of-the-art facility is fully equipped to repair all makes and models of cars, trucks, and SUVs with precision and care. Our team of highly trained, I-CAR certified technicians uses the latest repair technology to ensure every vehicle is restored to pre-accident condition. From minor repairs to major collision work, you can count on quality craftsmanship and attention to detail at every step. For more than 60 years, the Hertrich Family has built its reputation on trust, integrity, and exceptional customer service. That same commitment drives everything we do at our Middletown location by putting your safety, satisfaction, and peace of mind first. If this is your first visit, we invite you to explore our website at www.hertrichcollision.com to learn more about us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
More expensive than I had ever imagined!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Hertrich Middletown did an amaxing job fixing my rear bumper. It literally looks brand new! Great communication throughout! They even gave it a nice little wash and detailing! Best thing that has happened n months! Highly recommend their service. !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing all around! My 4Runner looks new!
Customer Service - 5.0/5.0 -
Hertrich collision in Middletown was amazing!
My Experience - 5.0/5.0 -
Great friend and professional customer service and support!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service.
Customer Service - 5.0/5.0 -
Wonderful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dominque was very pleasant and a great communicator with regards to keeping me updated about my vehicle’s repair process. My car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Loved all of the employees they were all great and treated me with such grace. Took total care of my vehicle inside and out. Thank you
Customer Service - 5.0/5.0 -
Same as last comment
Returned Clean
My Experience - 5.0/5.0 -
I had a very positive experience with Hertrich Middletown. The customer service was A1 from the front desk to the service advisor. The communication is great I received notifications on the status of my repair. Job well done!!!
My Experience - 5.0/5.0 -
Dominique communicated with us every Tuesday and Thursday 😊 she updated as needed. Excellent job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dominique did an amazing job communicating!! Everything was done as she stated!!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Thee best experience
Repair Quality - 5.0/5.0 -
Friendly and courteous customer service from the very beginning. Continuous updates on the progression of the vehicle repair was awesome as well.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dominique and Michelle were a complete pleasure to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great! Thank you!
Customer Service - 5.0/5.0 -
Dominique and Michelle were awesome to work with
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Every concern was perfectly and professionally addressed. I was given real time updates by the person(s) working on my vehicle. Detail cleaning was done before my vehicle was given back to me. This a wonderful team.
Likely to Recommend - 5.0/5.0 -
Fully satisfied
Repair Quality - 5.0/5.0 -
Every detail attend to.
Customer Service - 5.0/5.0 -
Constantly updated on the progress.
Returned Clean
My Experience - 5.0/5.0 -
Dominique was great with communication. She was extremely thorough and patient when explaining the process and explaining what work was done.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dominique was amazing. She takes customer service to another level. Her communication from the initial visit until my vehicle was finished was amazing. She is patient when explaining things and takes time to develop rapport.