Jerry Graham Auto Body - Watsonville
In operation 46 years.
Jerry Graham Auto Body is a trusted, OE-certified collision repair center proudly serving Monterey and the surrounding area. Known for quality workmanship and honest service, their skilled technicians use advanced equipment and factory-approved procedures to restore your vehicle the right way. They offer complete collision repair, dent removal, bumper and fender repair, paint matching and refinishing, paintless dent repair, scratch repair, and auto glass services — all performed with precision and care. Jerry Graham Auto Body maintains manufacturer certifications with Hyundai, Infiniti, Jaguar, Mazda, Nissan, Subaru, Tesla, Toyota, and Volvo, ensuring every repair meets strict factory standards. For dependable service and repairs done right, Jerry Graham Auto Body delivers quality you can trust.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Not satisfied because the complete damage was not repaired. The back bumper (side) still has scratches and should have been repaired as it was part of the damage from the claim. I have a contact my claim rep and hope to resolve this with State Farm. Aside from this section not being repaired the other repairs seem to be fine.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Work was okay, didn’t appreciate that my change disappeared from my dash cubby…
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Mixing work
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0 -
So so 🫣
My Experience - 5.0/5.0 -
Munchas gracias por todo el gran trabajo que isieron y gracias al señor Rudy que fue muy amable con migo y por darme toda la información que ocupaba y muy entendida y gracias a todas sus compañeras gue trabajan en Watsonville auto body gracias
Likely to Recommend - 5.0/5.0 -
Yes I will
Repair Quality - 5.0/5.0 -
Thanks for repairing my truck and thanks to a guy name Rudy his a nice person thank you
Customer Service - 5.0/5.0 -
Good service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
RUDY AND THE FRONT DESK PPL WERE AWSOME THEY KEPT ME UPDATED FOR EVERYTHING
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service.
Customer Service - 5.0/5.0 -
Good costumer service.
Returned Clean
My Experience - 5.0/5.0 -
Great customer service! Communication was great and the connection with Enterprise car rentals made the process much easier than I had expected. Definitely recommend Watsonville Auto Body!
My Experience - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Such a horrible job and customer service. When I picked up my car there were two scuffs on the lip of my car that your employees did from lifting up my hood and not putting down my windshield wipers. You guys said you’d fix it out of “customer service” since no one owned up to it yet it’s been a month since I picked up my car the second time and no one has stepped up to schedule me to go in for the third time, for a supposedly color blend that had to be approved by my insurance. The supplement was supposed to be sent Thursday March 16th. I’ve called my insurance three times since I picked up my car and no one from your office has sent in that supplement. It is not my problem if Joel isn’t with you guys anymore. Someone should have stepped up. But since my insurance already paid you guys seem to be in no hurry. Do better
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
No me gusto el trabajo, para la espera de una semana y media. La puerta está descuadrada , suena muy feo y tengo miedo que en 3 meses ya esté descompuesta y no aya servido de nada el reclamo a mi aceguranza .
Customer Service - 3.5/5.0 -
Las personas del mostrados son amables
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
A few minor paint marks left. Dust inside car.
Customer Service - 4.5/5.0 -
Wish the work could have been completed faster.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I'm 73 and I was so pleased with how everything was so stress free. From the communication of a rental car to the everyday updates on my car. Everyone , staff were very nice. I'm so satisfied with this experience.
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Staff is very professional and friendly, I got my car repaired fast plus they took care of returning the rental for me. Overall a 10 out of 10
My Experience - 0.0/5.0 -
It took so long to get an appointment. Then because the ordered headlight supposedly came in damaged then it they ordered the wrong one then the third time supposedly it came damage again. The cost in the appraisal for the headlight was originally $468 but what they charged was $1,500, more than 3 times. The new headlight is supposed to arrive after 31 days. So I have to take the car back then even though they already charge for it. Also the linking plastic close to the door is loose and gets stuck with the door, lastly the new side marker light replaced was not working.
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0 -
They were very friendly but it took almost a month to take the car to get it fix. They kept the car for about another month and the car is not completely fix. I have to wait another month or long for a part to arrive so I can take it back. There’s a plastic lining that looks loose and it get slightly stuck when I open the door, the left side marker light was not working so I replace it with another one and it work. The headlight that we are waiting for had an estimated cost of $436 and now they are charging $1,500.00 for it, I fell that cost for only the part is unrealistic.