Kaizen - Deer Valley

4.9 (847reviews)
99%
1920 W. DEER VALLEY ROAD,  Phoenix,  AZ  85027

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car

Reviews (847)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Cleanliness of the car at the end could be better.

Customer Service

They responded to my calls and emails very quickly.

Returned Clean

My Experience

Everybody was very accommodating and professional. Vehicle looks great. Thank you!

Likely to Recommend

Have already recommended!

Repair Quality

Excellent work, prompt service, friendly personnel!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The vehicle did not have the check engine, abs or traction control lights on when it entered the shop or prior to my collision and now it has all three illuminated. My checkout was rushed with two people telling me that different repairs still needed to be made, but none of this was in writing or documented for me. I am EXTREMELY dissatisfied with this service.

My Experience

Had my car done a day earlier! A bit pricier than I’d hoped, but the service was phenomenal. Had texts updates throughout the entire process.

Likely to Recommend

Repair Quality

Dents in the chrome strip around the window of the rear, driver-side door as well as scratches in the tint. Also, the skirting that was replaced appears to be somewhat misaligned, which is fine. The paint color is just slightly darker than the rest of the car. I am mostly concerned with the dent/scratches on rear door-window.

Customer Service

Very friendly staff! I don't believe I received a callback regarding my follow-up regarding the dent/scratches mentioned in my last comment.

Returned Clean

My Experience

My Experience

Good work

My Experience

The whole experience was great. Turn-around time was faster than I expected.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The repair was done great . There was white paint drops on the front seats .. ?

My Experience

So very courteous on time and informative and especially Christian I think her name was very helpful very important to death really appreciate all the good customer service thank you thank you thank you really really appreciate getting the job done before time and I have the information on how to care for the car after we took down thank you again

My Experience

There is a dent on my bumper that was replaced. Mike came out and took a look at it and offered to fixed it in two weeks after paint dries completely. He believes it was from the rack and weight of bumper so hopefully the fix in two weeks makes it look like new!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service and work!!! 10 out of 10!!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great work! Thank you!

My Experience

Fast and well organized