Kaizen - Deer Valley
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From start to finish this was a very organized and friendly encounter. Most of all my car was ready when they said it would be and the repairs look perfect!
Customer Service - 5.0/5.0 -
Very friendly and accomodating receptionist
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me up-to-date on what was going on with my car and when it would be available, I appreciate that
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was nice. I was updated on everything that was going on when my car would be ready and when I picked it up, it looked great thank you guys. Dawn
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kylie is kind Soroya is very professional The Kaizen employees I met all have great service attitude
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good Kylie is kind, Soroya is professional. They provide me honest opinions and make me less stressful.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was at the collision center in January with my other car and the service was exceptional. Unfortunately, I was rear-ended in my new car and came back. Again, the service was exceptional and the car was finished ahead of schedule. I will definitely recommend Kaizen Deer Valley.
My Experience - 5.0/5.0 -
I really love the craftsmanship they put into the work no matter how big or small... Great team all around from the team upfront to the team outside doing the repairs .. I would and have highly recommend Kaizen team Deervalley!
Likely to Recommend - 5.0/5.0 -
Have multiple times
Repair Quality - 5.0/5.0 -
Great communication, above and beyond workmanship, and amazing customer service ... love the deer valley team from front office to the mechanics and claims adjusters ... highly recommend
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for an excellent job in repairing my Pacifica. I try to keep it maintained and you have returned it to “like new” condition. Thank you Kylie for daily status updates. I couldn’t be more satisfied with Kaizen Deer Valley! My Pacifica and I thank you.
Likely to Recommend - 5.0/5.0 -
See all previous comments
Repair Quality - 5.0/5.0 -
On a 1-10 scale, I’d give Kaizen Deer Valley a 12. Workmanship was excellent; car was ready earlier than expected, and a 14 for Kylie. She texted me almost every day with status updates. I would highly recommend Kaizen Deer Valley to anyone.
Customer Service - 5.0/5.0 -
See comment above
Returned Clean
My Experience - 5.0/5.0 -
Service was great. They kept me updated on my repairs. The staff was amazing. Would definitely recommend!!!
Likely to Recommend - 5.0/5.0 -
Would definitely recommend this shop
Repair Quality - 5.0/5.0 -
They were outstanding! Kept me updated on my vehicle repairs. Great staff. Would definitely recommend
Customer Service - 5.0/5.0 -
The customer service was a 10 for sure
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent experience. The team es extremely helpful and took the time to explain the process. I was specially pleased with the consistency communication from start to finish.
My Experience - 5.0/5.0 -
Soraya and Kylie were a pleasure to work with. They were professional, communicative and made the whole process very easy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I got my car sooner than expected. Great communication and great office staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love the staff!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The Kaizen team did a great job !! 10/10
My Experience - 5.0/5.0 -
Job well done and delivered before time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work done
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything and everyone I dealt with was great. Very professional and helpful. Explained everything thoroughly and communication was great. Want to give a special thanks to Soraya.
Likely to Recommend - 5.0/5.0 -
Would definitely refer them to friends & family.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Dangerous that the truck was marked as ready when there was clearly still damage that I was able to locate in less that a minute of looking over when told it was ready for pickup. Truck is still with Kaizen as I type this 11/4/25. Will be 4 weeks 11/6/25
Repair Quality - 1.5/5.0 -
They failed to properly inspect the damage. The vehicle was still damaged when I was told it was ready to come pick up . What was repaired looked good but I am still without a vehicle and it will be 4 weeks this thursday. 11/6/25
Customer Service - 3.0/5.0 -
Customer service has been good. Although after the screwup I was told Id be receiving a call on Monday 11/3/25. And I did not. I called today 11/4/25 and was told they did not have an estimate for me. This is after failing to properly inspect the damage and telling me my vehicle was ready for pick up. 10/31/25 I went to pick up the vehicle and noticed it was still not repaired .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job in repairing our car and handled every issue, friendly staff and would recommend them to others.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Soraya and Kylie were both awesome. Thank you both for taking care of my car.