Kaizen - Deer Valley

4.9 (853reviews)
99%
1920 W. DEER VALLEY ROAD,  Phoenix,  AZ  85027

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car

Reviews (853)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I so appreciate the customer service at Kaizen Deer Valley. Everyone was kind, supportive and professional. I was also surprised my car had been washed when I picked it up today.

Likely to Recommend

Repair Quality

The bumper looks great!

Customer Service

The customer service was amazing. Everyone was kind, supportive and professional. Kaizen even washed my car before I picked it up. I highly recommend this company.

My Experience

Very easy to work with and completed repairs ahead of schedule. Updates were great also.

Likely to Recommend

Repair Quality

Great communication and answered all my insurance questions.

Customer Service

Returned Clean

Likely to Recommend

This is one of the best auto shops around north phoenix. I’ve had a few fender benders and the shops I’ve taken the car to are always crying about how busy they are.

Repair Quality

Great service, My car was fixed within 2 days.

Customer Service

The best service I received in a long time. I didn’t have to keep calling for progress updates

My Experience

Thanks for a great job and all the communication.Especially Soroya. Will definitely recommend.

Likely to Recommend

Repair Quality

Sirius is amazing!

Customer Service

Work was nice, communication was excellent.

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My Experience

Excellent service, communication and timeliness. Thank you!

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Repair Quality

Customer Service

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My Experience

I had a good experience and got all of my questions answered. The repair took less time than estimated which was great.

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Repair Quality

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My Experience

Everyone was very friendly. I was impressed by the level of communication and how quickly, beautifully, and carefully the job was completed. I highly recommend this company!

Likely to Recommend

If the need arises, I will 100% recommend them.

Repair Quality

Everyone on the staff was professional, polite, efficient, and helpful.

Customer Service

Great staff!

Returned Clean

My Experience

Great team Soraya was amazing she explained everything and kept me informed throughout the process. Highly recommend

Likely to Recommend

Repair Quality

great service, my car looks great. They kept me informed throughout the process and Soraya was amazing

Customer Service

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My Experience

Excellent work, thanks!

Likely to Recommend

Repair Quality

Awesome job Friendly and professional! Highly recommended! Dan

Customer Service

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My Experience

Your Deer Valley Team was extremely professional, experienced, and communicated what was happening with my auto's repairs at each step in the process. I am extremely satisfied with the results.

Likely to Recommend

Repair Quality

I believe I've already responded.

Customer Service

No further comments.

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My Experience

Wonderful customer service! They kept me informed every step of the way. Super kind and pleasant staff. Work done awesome.

Likely to Recommend

Repair Quality

Excellent customer service .. wonderful work ! Great and warm staff 😊

Customer Service

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Likely to Recommend

I would recommend this service to anyone.

Repair Quality

Great customer service. Direct and to the point. Estimate was accurate and nearly identical to work done. Friendly service and will be coming back when need work done on my vehicle. Thank you

Customer Service

Great customer service. Friendly staff, informative, and supportive.

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My Experience

I’m very happy with the service repair experience. Excellent !! I’d definitely recommend Kaizen Deer Valley to others.

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Repair Quality

Customer Service

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My Experience

Great service from start to finish!

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Repair Quality

Customer Service

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My Experience

My car looks fabulous. The repairs were done so beautifully, my car looks new. The rim resurfacing looks better than expected. I appreciate your amazing work.

Likely to Recommend

Repair Quality

The workmanship is amazing. My car looks awesome. I appreciate the text message updates. I will definitely recommend Kaizen for quality collision repairs.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Soraya was amazing and very helpful I couldn’t be more pleased with the way they conducted their work and gave me multiple updates so I was always in the loop, great experience overall and i will definitely be a returning customer.

Customer Service

Returned Clean